Heather Quimby

** ****** ******, *********, ** **976 • 207-***-**** • adqnow@r.postjobfree.com

Professional Summary

Highly motivated, able to work independently, ability to learn quickly, adapts to new environments, dedicated, and prompt individual, team player. Enjoys working with clients to meet their needs, as well as other employees.

Skills

Typing skills, phone skills, computer knowledge, customer service, time management skills. As well as many years as Ed Tech, working with Special Education students through their IEP goals, Assisting Lead Teachers in their classrooms, a Child care provider, Assisting Dementia clients with their daily needs and caring for them, homeschooling my 4 children, CPR and First aid Certified

Work History:

RSU 19-Somerset Elementary, Hartland, ME 09/2021-present Jennifer Finnemore 207/399-5460

Special Education Ed. Tech III, Working in a Functional Skills K-4 program / classroom. Working with students with Autism and other disabilities. Working one on one with students, working on their IEP goals and teaching the students basic skills, such as toilet training, writing, spelling, transitioning, math, and how to communicate with other staff and students. SHEN Bible Camp,Tok, Alaska 7/19/2021-07/31/2021

John Withee, 207-***-****

Volunteer-Cook at SHEN Bible Camp, Missions Trip. Shopping for food, preparing food, and serving food to campers and staff, breakfast, lunch and dinner. Monday- Saturday. Also dishing washes and other chores.

Community Reg. Charter School, Cornville, ME 09/2019 to 06/2021 Kim Pooler, 207/399-2005

Special Education, Ed. Tech. II, 8/2020-06/2021 Ed. Tech I- 10/2019, Substitute Ed. Tech I- 8/2019-10/2019. Working with Learners grades K-7th grade with their IEP goals in the classrooms and in the Resource Room. As well as assisting Head Teachers and other staff with their classrooms.

The Maine Meal- 4 Madison Ave., Skowhegan,ME 3/2020-8/23/2020 Kelly LeCasse, 207/431-1693

Assist the Chef and other staff in preparing meals, cooking meals, portioning meals, packing meals as well as dishes and other kitchen duties.

Quimby Family Home School, 09/2009 to 5/2019 – Canaan, ME I had been a HomeSchool parent from 09/2009 to 05/2019. My oldest sons have both graduated from home schooling, one in 05/2015 and the other 07/2016. My oldest daughter graduated in May 2019. I stopped home school so my youngest daughter could attend CRCS. Caregiver and Support for individuals with Dementia, 05/2016 to 01/2018 Helpful Hands At Home – Palmyra, ME

Tanja White, 207/416-2147

Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.

Kept household areas clean and well-stocked by running errands, managing laundry and completing weekly grocery shopping.

Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.

Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.

Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Documented vitals, behaviors and medications in client medical records. Customer Service Representative 1, 09/2009 to 01/2010 L.L. Bean Inc. – Bangor, ME,

Preserved revenue streams where possible with strong communication and negotiation skills, using refunds as last resort to maintain customer satisfaction. Entered customer interaction details to track requests, document problems and record solutions offered.

Responded to customer requests for products, services and company information. Evaluated account histories and service backgrounds to spot trends and identify issues in need of attention.

Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Described Product or Service to customers, thoroughly explaining details and care of merchandise.

Provided primary customer support to internal and external customers in fast-paced environment.

Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction. Assisted customers in average of my scheduled shift hours by answering questions, responding to inquiries and handling telephone requests.

Direct Care Specialist, 08/2008 to 10/2009

Sweetser – Saco, ME

Provided direct care for clients, Kindergarten to 12th Grade several hours per week. Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families. Assisted individuals with addressing disabilities and developing safety plans. Hartland Christian School, 08/2007 to 06/2009

Ed. Tech – Hartland, ME

As an Ed. Tech. at the Hartland Christian School, working alongside two teachers, I would provide assistance to the teachers and students. I would provide assistance for the teachers and the students, by making photocopies, scoring the student's work, recess duties, listening to children read, giving spelling tests to students, doing flashcards for sight words and math skills with the children, playing games, make lunch once a week, also many other tasks. Queen Bee Kids Daycare-3/2005-3/2007

Owner/State Licensed Childcare Provider

ChildCare provider for Children ages 6 weeks to 7 th grade. Caring for their needs and providing a safe environment for them to learn and grow while their parents worked to provide for them. Stay home parent 6/1997-3/2005

Education

Narraguagus High School - Harrington, ME 1990-1991 Attended Narraguagus High School for one school year and moved to MSAD 48/RSU #19 school district.

Nokomis Regional High School - Newport, ME High School Diploma:1991-1994. Attend MSAD #48/RSU #19 school districts for my final three years of high school. Minored in General Studies, Majored in Business Studies Associate of Applied Science: A.S. Computer And Information Systems, 1999 Husson University - Bangor, ME

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