TB

OBJECTIVE

To utilize my work experience, as well as my customer service, leadership and computer skills and all other I have recently acquired.

SKILLS

MS Office Suite (Word,Excel,Outlook)

Jira, Salesforce, Zenesk and other CSM software

Multi line phone system/High call volume

Customer Service

Communication skills

Medical Billing and Insurance Certified

Typing by touch

10-Key by touch

Accounts receivable and payable

Management/Leadership role

Training

Inventory

Sales

Recruitment

Conflict resolution

Time management

TRISHA BLES

EMAIL: adqnoo@r.postjobfree.com

PHONE 503-***-****

EXPERIENCE

CURRENT

VET SOURCE MAR 2021-PRES 1DAY

CUSTOMER SERVICE REPRESENTATIVE • VARIOUS • 2009 – PRES

Customer service/Phone Sales(working remotely)

Conflict resolution/Escalation

Answering high volume of calls

Trouble Shooting

Entering data from phone customers

Client retention

JEWELRY SALES MANAGEMENT • VARIOUS • 1990 – 2013

Morgan Jewelers Aug 2011- 2013

Gordon Jewelers 2006-2007

Whitehall Jewelers 2002-2004

Fred Meyer Jewelers 1993-2001

Wiesfield Jewelers (now Kay Jewelers) 1989-1993

WEIGHT MANAGEMENT COUNSELOR • LA WEIGHT LOSS • 2006 – 2006

Customer service/Sales

Explain products and services to customers

Meet with clients. Deal with any issues and questions.

ENROLLMENT ADVISOR • AIU ONLINE UNIVERSITY • 2005 – 2006

Customer service

Call potential students

Assist with enrollment and admissions

Training of new employees

EDUCATION

CERTIFICATE IN GENERAL OFFICE SKILLS INCLUDING MEDICAL BILLING AND CODING • 02/01/2020 • OFFICE CAREERS

MS Office Suite (MS Word, MS Excel, MS Outlook, MS Access, and MS PowerPoint)

Customer Service Training

Medical Billing and Coding (insurance claims submission, ICD-10, CPT, HCPCS)

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