Revenue Cycle, Billing Manager
Resume:
CONTACT
******@*******.***
***** *** ** **, ******, Minnesota 55434
PROFESSIONAL SUMMARY
Meticulous Billing Director/Manager brings 20 years of experience managing billing operations for Behavioral Health enterprises. Monitors team performance and implements improvements to optimize productivity. Gathers financial data and develops detailed reports to inform decision-makers.
SKILLS
Procedure optimization
Audit support
Operations monitoring
Personnel oversight
Billing review
Report preparation
Billing process management
Credentialing
Implementation planning and training
Authorization requests
DAANES for Chemical Health
Expense reduction
EXPERIENCE
REVENUE CYCLE MANAGER AUG 2021-PRESENT
Set up new clients and jobs in Eclipse with clearly articulated contract information and billing procedures.
Supervised work of 6 personnel and oversaw workflows for maximum efficiency.
Manage billing for Assisted Living, Group Homes, ICF’s, Home Health, Hospice, Supported Apartments, and SNF facility.
Key stakeholder in implementing current change in billing vendors, working collaboratively with MYBILLING team for a smooth transition to new billing system.
Compiled data and completed routine reports to keep management informed and aid in financial decision-making.
Worked with corporate accounting team and general managers to verify billing accuracy through proper invoice review and approval processes.
Assisted with internal and external audits to assess billing procedures.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Managed invoicing processes to maintain timely and accurate distribution in line with contract terms and billing rates.
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Used [Software] to track changes in accounting records and add new bills.
Assisted with audits and delivered backup accounting and collections support.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Reviewed activities regularly to identify opportunities for improvement.
BILLING MANAGER Sep 2019 February 2021
Mental Health Resources, St. Paul, MN
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Supervised work of 6 personnel and oversaw workflows for maximum efficiency.
Worked with corporate accounting team and general managers to verify billing accuracy through proper invoice review and approval processes.
Assisted with audits and delivered backup accounting and collections support.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Reviewed activities regularly to identify opportunities for improvement.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Assisted with internal and external audits to assess billing procedures.
REVENUE CYCLE DIRECTOR Oct 2018 May 2019
MN Adult @ Teen Challenge, Minneapolis, MN
Managed invoicing processes to maintain timely and accurate distribution in line with contract terms and billing rates.
Assisted with internal and external audits to assess billing procedures.
Supervised work of 10 personnel and oversaw workflows for maximum efficiency.
Worked with corporate accounting team and general managers to verify billing accuracy through proper invoice review and approval processes.
Compiled data and completed routine reports to keep management informed and aid in financial decision-making.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Reviewed activities regularly to identify opportunities for improvement.
BILLING DIRECTOR Jul 2017 Aug 2018
Options Minnesota, Burnsville, MN
Set up new clients and jobs in Procentive with clearly articulated contract information and billing procedures.
Supervised work of 15 personnel and oversaw workflows for maximum efficiency.
Compiled data and completed routine reports to keep management informed and aid in financial decision-making.
Worked with corporate accounting team and general managers to verify billing accuracy through proper invoice review and approval processes.
Assisted with internal and external audits to assess billing procedures.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Managed invoicing processes to maintain timely and accurate distribution in line with contract terms and billing rates.
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Used [Software] to track changes in accounting records and add new bills.
Assisted with audits and delivered backup accounting and collections support.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Reviewed activities regularly to identify opportunities for improvement.
BILLING AND INTAKE DIRECTOR Jan 2016 Nov 2017
Resource, Minneapolis, MN
Reviewed activities regularly to identify opportunities for improvement.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Assisted with internal and external audits to assess billing procedures.
Supervised work of 8 personnel and oversaw workflows for maximum efficiency.
Set up new clients and jobs in Procentive with clearly articulated contract information and billing procedures.
Compiled data and completed routine reports to keep management informed and aid in financial decision-making.
Managed invoicing processes to maintain timely and accurate distribution in line with contract terms and billing rates.
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Assisted with audits and delivered backup accounting and collections support.
Quickly processed incoming payments and posted to the correct account.
BILLING MANAGER Sep 2012 Jul 2017
MACC Commonwealth, Minneapolis, MN
Managed invoicing processes to maintain timely and accurate distribution in line with contract terms and billing rates.
Supervised work of 3 personnel and oversaw workflows for maximum efficiency.
Compiled data and completed routine reports to keep management informed and aid in financial decision-making.
Monitored billing team operations to maintain correct priorities and verify consistent delivery of highest customer service standards.
Developed and maintained billing-related policies and procedures to keep team operations on-track.
Assisted with internal and external audits to assess billing procedures.
Discussed inquiries with customers to address questions about rates and procedures.
Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
Assisted with audits and delivered backup accounting and collections support.
Quickly processed incoming payments and posted to the correct account.
Used [Software] to track changes in accounting records and add new bills.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Reviewed activities regularly to identify opportunities for improvement.
EDUCATION
TRANSCRIPTION CERTIFICATE - MEDICAL Sep 2003
Anoka Technical College, Anoka, MN
ADMINISTRATIVE ASSISTANT CERIFICATE - ADMINISTRATION Jan 1998
MN School of Business, Brooklyn Park, MN
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ANGELA LUNDGREN KELLEY
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