Travel Consultant Customer Service
Resume:
Maya Ferguson
**** ********** ****** ********, **** 43227
*************@*****.***
OBJECTIVE
To achieve meaningful employment working in the customer service field where I am able to initiate purposeful engagements, while servicing people's needs and providing effective solutions.
Education High School Diploma
Walnut Ridge High School-2005
Certified In-House & Travel Trainer
City Barbeque Inc.-2010
Corporate Trainings
Profit and Loss
Human Resources 101
Inventory
Experience
City Barbeque Inc.-Assistant Manager
July 2008-June 2020
●Complete weekly inventory to ensure proper supply
●Complete staffing schedule, and delegating of shifts
●Inputting invoices and credit card transactions
●Organizations of parties; catering and fundraiser events
●Address concerns of customers and employees (i.e. disciplinary actions)
●Complete and/or address disputes of invoices & vendors
●Complete interviews of potential employees
Self Employed-Partnership
November 2020-Present
State of Ohio Life License
Financial Services
Agency Builder with PHP Agency
CxLoyalty - Westerville
November 1, 2021 - January 12, 2022
●Travel Consultant
●Inbound Calls ( Amazon Connect) from customers needing help with any bookings/ cancellation etc.
●Microsoft Teams
●Supervisor - Devona Grey 888-***-****
Computer Software
Microsoft Word
Microsoft Excel
Aloha
Compeat
Hotschedule
Crunchtime
Bamboo
References Available upon request.
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