Resumé

Karolina Katumbo

P.O. Box *****, Katutura

Cell: +264 081******* / 081*******

adqnm0@r.postjobfree.com

PROFILE

Highly efficient and diligent administrative office professional with more twelve years of experience in office management. Capable leader with excellent skills in delegating responsibilities to others and supervising and evaluating for effective task completion. Enthusiasm for delivering excellent service to clients and other visitors in the office setting. Commitment to upholding company policies and procedures when working with staff members. Strong organizational skills and excellent attention to detail when dealing with paperwork. Have high integrity and very professional both with clients and staff. I leave no room for excuses when it comes to obtaining desired results.

PERSONAL DETAILS

Names : Karolina Hambeleleni

Surname : Katumbo

Gender : Female

Date of birth : 09 September 1986

Identification No. : 860-***-**** 6

Driver’s License No. : 500700000PMM

Place of birth : Ondangwa, Oshana Region

Home Language : Oshiwambo

Other Languages : English, Afrikaans, French, Otjiherero,

Marital status : Single

Dependents : Two (Son & Daughter)

Nationality : Namibian

SECONDARY EDUCATION

Grade 12 : A. Shipena Secondary School – 2005

Subjects : English, French, History, Geography, Environmental Management

Development Studies

EDUCATIONAL BACKGROUND

Jan – Dec 2015 : University of South Africa

Course : Office Management (Certificate)

Modules : The Business and Office Environment

: Information Management

: Communication in the Office

: Office finance

March – Nov 2008 : Wolwedans Desert Academy

Course completed : Tourism and Hospitality Certificate: Front Office Operations and Tour and Safari Operations

May – August 2006 : Windhoek Multi-Purpose Center

Course completed : Basic Computer Certificate: Ms Word, Ms Excel, Ms PowerPoint and Ms Publisher

Ms Outlook Res Request, Photoshop, internet

EMPLOYMENT HISTORY

1.Company : Ombetja Yehinga Organisation Trust (OYO) an NGO Trust

Position : Office Assistant 2013 to 2014

: Personal Assistant 2015 to September 2016

: Logistics Officer/Admin Officer October 2016 till to date

Duties : Typing and drafting letters,

Schedule appointments, travel arrangements, catering and accommodation

arrangements, keeping proper record and supplying of office consumables,

managing company diary, collecting and processing data, Petty Cash Management

Prepare requisition for payments, run office errands etc. Procurement of office inventory. Assisting the finance Manager and assisting with Human resource services.

Communicate with Press, NGO’s, Ministries, Embassies and other stakeholders

Planning and organizing of internal and external activities

Supervising staff in the Administration department.

Duration : 01 January 2013 till to date

Company : Le Mirage Desert Lodge and Spa

Position : Receptionist

Duties : Welcoming guest, making accommodation and activities reservations

Liaising with other departments for daily requirements, answering the telephone

Processing payments and invoicing clients, selling activities and other services

drafting night audits and processing staff timesheets

Duration : 25 May 2011 to 2 October 2012

2.Company : Wolwedans Collections

Position : Desert Academy Trainee: Hospitality and Tourism

Subject /Position : Front Office Operations, Tour Safaris Operations

: Welcoming guests, answering the telephone, emailing and faxing, updating rooming

list, liaising with other departments for guest requirements. Checking in and checking out guest. Processing payments and invoicing guest.

Duration : 01 March 2008 to 30 November 2008

SKILLS POSSESED

Computer Skills : Ms Word, Ms Excel, Ms Power Point, Ms Publisher, Outlook.

: Res Request, Photoshop, internet and emails

Communication Skills : Excellent communication and interpersonal skills

: Excellent Customer Care skills

Inter personal skills : Well organized, attention to details, ability to work under pressure

and can work independently, problem solving skills.

Art Skills : Art Painting, Sketching, Clothing manufacturing skills, highly creative in handcrafts

HOBBIES AND INTERESTS

Painting and Sketching

Hiking and camping, Nature and wildlife

Reading (motivational books, fiction)

Sewing and Home Décor and DIY

REFERENCES

Ms. Cecilia Petrus

General Manager

Ombetja Yehinga Organisation (OYO)

Tel: 061 254915

Cell: 081-***-****

Mr. Lukas Hanse (Have resigned from the Lodge) is currently employed at Hilton Hotel (061***-****)

Assistant General Manager

Le Mirage Desert Lodge & Spa

Cell: 081-****-*** / 085-***-****

Mrs. Vanessa Esterhuizen and Mr. Hugo Hayes (Have resigned from the Lodge)

General Managers

Le Mirage Desert Lodge and Spa

Cell: 081-****-*** (Vanessa)

Cell: 081-****-*** (Hugo)

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