Catering Manager Customer Service
Resume:
Aprisiliana Sanchez
Apt 121. 615-***-****
Nashville, TN 37218 ******************@*****.***
Objective:
Seeking a challenging entry level in customer service with a company that offers room for growth
Experience:
Catering Team Lead:
Newk’ Eatery 2018 to 2019
Nashville, TN
Requested customer orders and depressed keys of multi counting machine to simultaneously record order and compute bill.
Notified kitchen personnel of shortages and special orders.
Received payments and made change.
Maintained an orderly eating and serving area
Practice safe food handling procedures at all times. • Loads and unloads equipment and food on and off of catering vans. • Triple checks catering order sheets prior to loading catering van to insure all equipment, food and supplies being sent are correct. • Picks up equipment from customers and verifies that all is accounted for by using equipment vouchers. Reports all missing equipment to the Catering Manager. • Secures all catering equipment in the back store room in an orderly fashion to insure nothing is lost. • Based on instructions from the Catering Manager, assists or oversees the set-up of tables, chairs, linens, sternos and other equipment needed for a successful catering event.
Call Center Agent:
Market Strategies 2016 to 2017
Nashville, TN
Executed daily operations of interviewing customers with client surveys regarding services purchased
Made sure customers completed surveys and enter responses into the database system
Customer Service Representative:
McDonald’s
2013 to 2015
Joelton,TN
Requested customer orders and depressed keys of multi counting machine to simultaneously record order and compute bill.
Notified kitchen personnel of shortages and special orders.
Received payments and made change.
Maintained an orderly eating and serving area.
Infant Caregiver: 2010 to 2013
Creative Academy Nashville, TN
Attended to personal needs of infants while they were in daycare.
Prepared, bottled and sterilized infant formulas.
Washed and sterilized tabletops, toys and playpens
Directed the activities of the infant/toddler in the day care center to provide instruction and care for children.
Education:
Academy at Old Cockrill Nashville, TN
High SchoolDiploma
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