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Customer Service Staffing Coordinator

Location:
Fort Mill, SC
Posted:
March 31, 2022

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Resume:

Jennifer Langham

adqnf3@r.postjobfree.com

704-***-****

Objective To work as an Administrative Associate in a fast-paced professional environment where my ability to organize, multi-task, and communicate effectively will be valuable in providing excellent customer service as well as providing support to all levels of staff.

Skills Proficient in Microsoft products, including Word, Outlook, and Excel; Great interpersonal skills; Detail oriented; Extremely organized; Highly motivated; Excellent time-management skills; Forward-Thinking; Effective written and oral communication skills

Experience

Charlotte Gastroenterology and Hepatology

Endoscopy Receptionist December 2007 - Present

Charlotte, NC

Acknowledge and check patients in for endoscopy procedures

Prepare patient charts and files

Receive and prioritize incoming messages, such as faxes, emails, and phone calls from patients and physician offices

Manage doctor schedules

Maintain reception area

Respond to requests for medical information, both in-person and over the telephone

Manage meetings and schedules with Pharmaceutical Reps

Coordinate vendors

Train new reception personnel

American Nursing Services

Nurse Staffing Coordinator January 2005 - December 2007

New Orleans, LA

Responsible for organizing and scheduling employees

Reviewed daily schedules and paid time off

Interacted with Nurse Managers to fill staff vacancies

Prepared and maintained master schedules

Kept meticulous attendance records

Atlanta Gastroenterology and Hepatology

Assistant Manager March 1997 – August 2002

Atlanta, NC

Managed schedules of physicians, staff, and patients for multiple offices

Interviewed, hired, and trained staff

Managed supply orders

Received and prioritized faxes, emails, and phone calls from patients and physician offices

Responded to requests for medical information

Provided direct supervision and ongoing staff development to employees

Education

Saint Leo University 2002-2005

References available upon request



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