Executive Assistant/Property Supervisor

*** ***** **** ****** • FRESNO, CA *****

559-***-**** • ******.**********@*****.***

SOPHIA SOUVANNASY

PROFESSIONAL PROFILE

Highly organized analytical professional with superior goal setting, decision-making, and problem-solving skills. Solid reputation for having positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Able to execute strategic initiatives in a methodical approach.

PROFESSIONAL EXPERIENCE

August 2020 – Current In-Home Supportive Services

Caregiver

Domestic (housekeeping)

Related Services (meal preparations, food shopping and running errands)

Accompaniment to medical appointments

Protective supervisions for persons with cognitive impairments

December 2019 – January 2020 Tutelian & Company

Executive Assistant

Responsible for safe keeping of corporate documents and records

Sets up and manages President’s appointments

Provide updates and support on various business projects as assigned

Assist with personal errands and manages tenants/vendors

Coordinate work orders with the Facility Director and tenants

Provides administrative support such as telephone coverage, report generation, file maintenance and email monitoring

Taking initiative on all the President’s priorities

Perform any other duties as assigned

July 2010 – November 2019 Robert L. Jensen & Associates

Property Supervisor

Manage and supervise homeowner associations, condos and apartment complexes

Conduct weekly physical inspections and direct supervision of the property

Prepare the property’s annual budget and handle bookkeeping functions

Ensure the exteriors and interiors of property are maintained

Develop and maintain relationships with owners, vendors, residents and homeowners

Conduct monthly and quarterly board of director meetings

Negotiate contracts and analyze market trends/surveys of the competitors

Hire and oversee work of contractors to perform repairs/maintenance

Manage relationships with board members, clients and vendors

Interact closely with all levels of the organization to ensure objectives and goals are being met

Organize and schedule meetings, events, business luncheons and parties

Produce mailing labels, reports and spread sheets as requested

Supervising the day-to-day functions of the staff including receptionist, administrative assistants, and account payables

Collect, oversee and analyze database management for quality assurance (weekly reports, violation database, word processing and supervisors’ schedules)

Authorize purchaser’s list and order office supplies

Take and write minutes for board and safety meetings (Secretary of Safety committee)

Consolidate association budget packets and update homeowner’s association, apartments, and commercial insurances

Maintain accurate daily accounting of association fees, late fees, payments and non-payments

Update and maintain mailing lists for vendors, clients and board members

May 2009 – May 2010 360 Education Solutions

Education Specialist

Answered inbound and make outbound calls

Contacted and communicated with Professional Development Coordinators nationwide

Emailed information and resources available to teachers and school districts

Provided customer services by answering any questions the teachers may have and helping them get connected with the best program that fits their needs to further their education online

Assisted Office Manager in supervising the staff and help train any new specialists that comes aboard

Worked closely with the Education Specialists Team to ensure that daily quotas and goals are being met on a weekly, monthly and annual basis

EDUCATION

University of Phoenix (2009 – 2011)

Degree: Bachelor of Arts in Business Management

Axia College (2007 – 2009)

Degree: Associate of Arts in Foundation of Business

CERTIFICATIONS

MLS Clerical User Certification

LANGUAGES

Bilingual – English & Laotian Speaking

ADDITIONAL SKILLS & COMPETENCIES

Microsoft Word

PowerPoint

Excel

Access

Publisher

Outlook

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