Customer Service Education Teacher

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CONTACT

Address: West Palm Beach, FL *****

Phone: 561-***-****

Email: *************@*****.***

SKILLS

Client satisfaction and customer service

Team Leader/Manager

Administrative skills/Reception

Early childhood education teacher

Student progress reporting and assessing

Differentiated instruction

Classroom management

Student records management

PROFESSIONAL SUMMARY

Detail-oriented, personable office professional offering 16 years of expertise in early childhood education, customer service, and personal services. Skilled in client relationship building, effective communication, organization and multi-tasking in a fast paced work environment.

WORK HISTORY

Preschool Lead Teacher, 02/2013 to 07/2021

The IDEAL School - Royal Palm Beach, FL

Lead Preschool teacher (three year olds) in academically advanced, Multiple Intelligence learning environment

Taught full forum Multiple Intelligence lessons with advanced academic content

Taught foundational concepts such as shapes, numbers and letters, fine motor skills and vocabulary

Maintained well-controlled classrooms by clearly communicating classroom routines and reinforcing behavioral expectations

Promoted physical, academic and social development by implementing diverse classroom and outdoor activities

Identified students in need of additional support and developed strategies to improve performance

Applied play-based strategies, including crafts and games, to provide diverse approaches to learning

Used classroom observations to create written assessments of student performance

Fostered reasoning and problem solving through active exploration games and activities

Taught Multiple Intelligence Learning to class of up to 30 students through organizing and leading M.I. activities

Consulted with parents to build and maintain positive support networks and support continuing education strategies

Salon Leader, 11/2007 to 02/2012

Hair Cuttery - West Palm Beach, FL

Maintained operations for eight different Hair Cuttery salons

Oversaw daily operations of salon, including employee performance, facility cleanliness and sales

Maintained general appointment calendar and set shift schedules

Met with customers to discuss upcoming events and style requirements

Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles

Worked to continuously increase salon business through effective sales, service and operations policies

Answered phone calls and emails to schedule client appointments

Floater Teacher, 10/2006 to 10/2007

The Cambridge School - West Palm Beach, FL

Upheld classroom routines to support student environments and maintain consistent schedules

Kept students on-task with proactive behavior modification and positive reinforcement strategies

Followed classroom plans left by class teacher to continue student education and reinforce core concepts

Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping

Facilitated extra-curricular activities and assemblies in collaboration with other supervisory and supporting staff

EDUCATION

CDA: Child Development

Penn Foster College - West Palm Beach, FL

CDA is a nationally recognized credential for early care and education teachers who work directly with children from birth through age five.

Cosmetology

Palm Beach State College - West Palm Beach, FL

This certification covers mastery of hair, skin and nail care, professional communication skills and related career options.

High School Diploma: 06/2005

Palm Beach Central High School - Wellington, FL

CERTIFICATIONS

CDA (Child Development Associate) Certified - Current

Early Literacy for Children Age Birth to Three - August 2007

Basic Guidance and Discipline - October 2007

Health, Safety & Nutrition - October 2008

Preschool appropriate practices - October 2008

Identifying & Reporting Child Abuse & Neglect - October 2008

Child Growth & Development - October 2008

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DANA CHAMBERLIN

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