Administrative Assistant Manager Operations

Dipanjana Bhattacharyya

Email: *********.**********@*****.*** Mobile: +971-*********

Profile Summary

I am an experienced and sincere administrative and operations assistant with 9+ years of exposure and expertise in coordination, planning, and support of departmental functions.

Professional Experience

Buniyad Real Estate Services – Noida, U.P, India 2007 to 2012

Operation assistant

Buniyad is one of the leading real estate organization in the Delhi Capital Region with 120 million INR in gross annual turnover. Reporting to the Manager Operations, my role was to provide high-level operational support.

Supervision and maintenance of property listings in multiple portals

Maintaining media updates and advertisements

New entry and regular updates of the lead database in CRM (Salesforce)

Analysis & presentation of data as per requirements of the business development team

Administrative support & duties as assigned by the team and the senior executives

Verifying, validating and updating property survey reports from field boys and surveyors

Inter department coordination for the President’s office

Expense and travel management for the team & senior management

24Seven solutions – Kolkata, W.B, India 2006 to 2007

Jr. HR & Administrative Assistant

My role was to report to the HR head as a Jr. HR & Administrative Assistant for an International Call Center.

Responsible for all administrative and HR support efforts

Conducted entry level interviews and HR activities like payroll preparation, attendance update

Managed vendors for food, transport and general office supplies and maintenance

Prepared quotations and scheduled all executive-level meetings and travel

Prepared bi-weekly time, expense, and travel reports

Managed invoicing and billing processes

ARAMBAGH’S – Kolkata, W.B, India 2003 to 2006

Counter- in-Charge

My role was to manage an outlet of a multi-chained supermarket.

To provide prompt and courteous service to customers

Assisting the store manager in preparing the work schedule and directing team members to specific assigned duties

Assisting in coordinating sales promotion activities and merchandise displays and signages

Counter sales, maintaining inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily sales reports

Monitoring compliance of team members with established security, sales, safety, and record keeping procedures and practices

Locking and securing store and ensuring floor safety

Verifying bank deposits and ensuring that they are deposited daily in the manager’s absence or as directed

Educational Qualification

10th in 1999 from St. Teresa’s Higher Secondary School, Kolkata

10+2 in 2001 from St. Teresa’s Higher Secondary School, Kolkata

Diploma in Travel and Tourism Management in 2003 from Trade Wings, Kolkata

Bachelor of Arts in 2004 from Calcutta University

Computer Proficiency:

Microsoft Office

Internet and CRM applications

Personal Profile:

Date of Birth: 20-12-1982

Marital Status: Married

Languages Known: English, Bengali, Hindi

Current location Shabiya 9, Mussafah, Abudhabi (UAE)

Passport details M2118908 / EXP:-22-09-2024

Residence Visa No: 175458089

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