Customer Service Representative

RUSSELL MAYS

Harrison, TN ***** ********@*****.*** 423-***-****

I'm a highly motivated individual who is ready to start right away. I have a unique mix of skills from my previous employment that should suit this position well. I'm a very hard worker with a team first mentality. Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager

S&S Computer's - Harrison, TN

October 2017 to November 2019

Working for my finance's brother, it was a business he ran from home, and eventually evolved until he opened a small shop.

I was paid under the table, and started out basically cleaning the business, eventually working my way up to assistant mgr.

Customer Service Representative

Family Dollar - Chattanooga, TN February 2015 to October 2017

Major customer service duties, had to be fluent with computers as well as multitasking, with some sales experience.

Assistant Foreman

Derry Construction - Greeneville, TN

January 2010 to February 2015

As assistant foreman I finally got the chance to build decks with my team, and basically supervise and delegate duties..before that basic tool use, team work, and a lot of manual labor.

Office Clerk

Mays Law Office - Greeneville, TN January 2004 to February 2010

Clerical work, secretarial duties on occasion, writing wills, trusts, etc..basic computer skills.

EDUCATION

Bachelor's in Year and 1/2 in away

Bachelor's East Tennessee State University - Johnson City, TN May 2001 to August 2004

SKILLS

•Cash Handling

•Customer Service Skills

•Management

•Scheduling

•Team Building

•training

•Microsoft Office

•Microsoft Word

•Microsoft Powerpoint

•Data Entry

•Organizational Skills

•Excel

•CPR ASSESSMENTS Customer Focus & Orientation

•Highly Proficient November 2019 Responding to customer situations with sensitivity. Full results: https:// share.indeedassessments.com/share_to_profile/ ccc3ed5490e51fe0302821cd0078d303eed53dc074545cb7 Conscientiousness

•Highly Proficient November 2019 Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/share_to_profile/

ab5f0eb6bbf67a8e5a56dd7babbf92e8eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. • Customer Service

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