Customer Service Representative

Anthony Eluma customer service expert

ADDRESS: *, ******** ******, ****** *******, Egbeda, Lagos

TEL (MOBILE): 081********

EMAIL: **************@*****.***

SUMMARY

Qualified Customer service representative with 4 years experience working independently and with a team in a recognized organization. Personally handled 50 calls daily on sales, complaints and customer service. Excellent communication skills, good customer relation with accomplished customers' satisfaction.

WORK EXPERIENCE

Concentric Security and Consultancy 2021 - 2022

Administrative Officer

Managed office supplies, stocks and placed orders

Prepared regular reports on expenses and office budget

Organized a filing system for important and confidential company documents

Distributed and stored correspondence such as letters, emails and packages

Maintained the company calendar and schedule appointments.

Skye Bank PLC, Ado Ekiti Branch 2014 - 2017

Customer service representative

Opened account for customers

Managed customers' files

Handled customers' compliant

Requested and issued ATM cards

Handled internet and mobile banking

Performed monthly and quarterly reports

EDUCATION

English and Theatre Art 2002 - 2005

College of Education Oju, Benue State

SKILLS

Basic Microsoft skills

Inclusive team collaborator

Excellent communication

Sales & Marketing

Commercial awareness

Public speaking

Negotiation

//OTHERS

Known Languages: English, Tiv, Hausa, Yoruba

Hobbies: Reading, Traveling, Listening to music and meeting people

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