Bankruptcy Specialist Customer Service
Resume:
Marina Fuentes
San Antonio Texas *8230
***************@*****.***
Education
Associates in Social Work – San Antonio College (2015-2017) Texas A& M San Antonio – 2020-present (bachelor's degree in Sociology degree) Work Experience
Bexar County Courthouse 100 Dolorosa – Probate clerk-(March 2020- present) – assist customers and attorney’s over the phone regarding probate cases, volume & page documents, make copies of Wills, scan documents into Alaris system, ability to enter documents : FIATS, Probate of Wills, Affidavits of Inability to Pay, Attorney Ad Litem, Court Monitor Reports, Small Estates, and Wills into Mocha system, file documents into filing folders, order cases from Archives, call customers when cases have arrived from Archives, view and print documents using File 360 and Image Link.
Bexar County Courthouse 100 Dolorosa - Senior Criminal Clerk- (November 2018-March 2020)- knowledge of misdemeanor documents, scanned documents, assisted DA, immigration agencies, probation office, recruiters, and general public over the phone and at counter with misdemeanor cases, knowledge of 1005’s and bonds, issue warrants, ability to work court appointment documents, ability to certify documents in Bexar county, Wells Fargo 4101 Wiseman Blvd. – Bankruptcy Specialist II- (January 2010-2018)- manage trailing documents, plan review objection loan file preparation, knowledge of Wells Fargo bankruptcy guidelines for Ch. 7 and Ch. 13 cases, met deadlines on rush files, experience in processing proof of claims and amended proof of claims, communicate with court personnel with issues regarding active bankruptcy cases
Skills
Ability to type 50 wpm, experience in filing, use of fax and scanning machines, extensive customer service experience, answering phones
Software
Microsoft Word, Excel, PowerPoint, Mocha, Alaris, File 360, WebQuery, MSP, Black knight, Accer, I-Clear, Client 512, Image Link
Volunteer Work
Family Violence Internship
Meals on Wheels Thanksgiving Kitchen Prep
Salvation Army Angel Tree Warehouse help
Hecho A Mano
San Antonio Food Bank
Feed My Starving Children
Contact this candidate