Medical Assistant Customer Service

PAULA CRISTINA VIEIRA

** ***** ****, ********, ** 02302- 857-***-**** – ****.***@******.***

Objective

My ideal job is to assist customers in all aspects of services

Experience

Customer Service Agent

Radial, Melbourne, FL

October 2017 –Present

Subcontracting agent for Aeropostle, Pet smart, Steinmart

Assist customer servicing accounts

Assist customers placing orders, canceling and editing online orders

Customer Relations Agent

Percepta, Melbourne, FL

March 2010 – August 2010

Assist customers will vehicle warranty information, roadside assistance, Ford Credit

Receive high volume inbound calls managed by call queue, inquires and concerns

Worked efficiently with team oriented environment

Constant communication with Ford Dealers in order to provide one-call resolutions

Technician

Verizon Wireless, Avon, MA

September 2004 – August 2007

Sales

Assist customers with handset features and capabilities

Repair physical or manufacture damaged handsets

Account inquires; billing and feature changes to customer accounts

Education

Computer Office Technology

Southeastern Regional Vocational High School, S Easton, MA

2002

Medical Assistant

Everest University, Melbourne FL

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