Customer Service Data Entry
Resume:
Maria J. Arias
Aransas Pass, Texas, 78336
**************@*****.***
Career Objectives:
I am a highly motivated, self-driven individual who is interested in a full time position within the medical, administrative, or customer service fields.
Summary of Qualifications:
●Bilingual and fluent in both English and Spanish
●Typing WPM speed of 50
●Customer Service Oriented
●Knowledgeable in all general office duties and programs including, but not limited to:
●Efficiently operating computers and their components, fax machines, copiers, scanners, and printers.
●Multi-line Phone Answering
●Appointment Scheduling
●Insurance Verification and Authorizations
●Collecting Copays
●Chart Building and Filing
●Book Keeping and Data Entry
●Knowledgeable in EMR, Microsoft Word, and Excel (spreadsheets and general account keeping)
Work History:
Wells Branch Pet And Bird Clinic- Front Desk
(June 1, 2012-April 1, 2019)
Customer service, patient check-in, collecting payment for visit, chart building, scheduling appointments, verifying appointments, verification of demographic information, handling incoming and outgoing mail, and end of day bookkeeping.
The Urology Team - Front Desk
(July 28, 2010 - January 04, 2011)
Customer service, data entry, cash handling, book--keeping, scheduling, canceling, and confirming patient appointment, patient check-in, verifying patient demographic information, handling incoming and outgoing mail, and end of day book-keeping.
Seton Medical Center - Financial Counselor
(June 30, 2004- April 30, 2007)
Customer service, data entry, answering phones, admitting patients into the emergency room or labor and delivery, insurance verification and insurance authorizations for inpatient stay or surgeries, collecting co-pays, and working on hospital end of month reports book--keeping.
Orlando Mata, Attorney at Law - Secretary
(May 30, 1999 -- June 28, 2004)
Customer service, data entry, answering multi line telephone, message taking, filing, taking client payments, scheduling client appointments, handling incoming and outgoing mail, and book--keeping.
Education:
Temple College (August 1999-May 2002)
Associates in Health Information Technology
Southern Careers Institute (August 2001--April 2002)
Medical Office Administrative Assistant
Taylor High School (May 1999)
High School Diploma
*References available upon request*
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