Customer Service Pearl City

Objective

To obtain a challenging administrative / clerical position that will best utlize and my skills and experience.

Professional Skills

Excellent Customer Service. Computer Proficient (Microsoft Word, Excel and Power Point)

Professional Experience

Oahu Transit Services

Bus Operator 2000 to present

Drives bus safely along designated routes

Assists passengers with disabilities to get on / off bus;

Prevent or stop unruly behavior from passengers

Pick up and drop off passengers at designated locations

Communicate with passengers and employers regarding delays or any issues along a route and answer any questions they may have.

Provides excellent customer service to guests / passengers.

Robert’s Hawaii

Bus Driver 1992 to 1999

Transported guests around the airport terminal, usually from their arrival or departure gates to the baggage claim or car rental stations

Documented all trip assignments and ensuring the safety of all passengers on board.

Operateed the bus or vehicle defensively in accordance with traffic regulations and observes traffic lights, other vehicles, and pedestrians to avoid accidents with the Spirit of Aloha.

Provided excellent customer service to guests / passengers.

Thomas Sakoda, M.D. 1983 to 1991

Medical Secretary

Answered multiple phone lines and handling all calls professionally and efficiently;

Registered and scheduled patient appointments;

Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results.

Scheduled patient x-rays, CT scans, surgeries and similar procedures as directed by the attending physician

U.S. Army 1980 to 1982

Crew Member

Assembled and disassembled simulate warhead.

Completed guard duty on the field.

Education

Leeward Community College, Office of Continuing Education and Workforce Development – Courses in: Keyboard Basics, Ten Key Basics, Welcome to Computer Basics, Word, Excel, Powerpoint,

Pearl City High School – Diploma

References – Furnished Upon Request

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