Air Force Senior Business
Resume:
Kavitha Raja
Missouri City - TX -*****
***********@*****.***
linkedin.com/in/kavitharaja
Summary
IT Sales Experience - 21 years
Results-driven Technical Sales Manager bringing 17+ years of experience in product development, promotion and optimization.
Accomplished Technical Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches.
Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals.
Demonstrated success in building networks and supporting branding objectives and strategically pursuing new business opportunities and capitalizing on emerging market trends.
Prior Ex-Air force experience that focused on teamwork, punctual, resilience, trust-building, and a "never lose" mentality earned as part of the Air force to build relationships, impact businesses for the better, and achieve success. Experience
Senior Business Development Associate – – McLanSys (IT Division) Bangalore – India Apr 2007 – Sep 2021
Build and maintain successful day-to-day client relationships through the elicitation of detail business requirements gained through consistent business engagement
- Managed small to medium business accounts throughout the southern us region
- Support client's strategic planning process, project management activities, cost savings reporting, and ensuring client deliverables are accurate and timely
Connect with decision-makers in target market through LinkedIn, manage client campaigns (Bidding, Cold Callers, RFP, …)
Reporting directly to top level management build and maintain effective working relationships.
Responsible for conducting pre-sale activities like finding new markets across the globe for IBM Maximo Solution Sales.
Schedule for prospective high level technological discussion for leads with McLanSys IBM Maximo technology experts.
Developing and implementing sales/marketing plans. Building and training executives to build a target list
Handling appointments with decision makers.
Direct point of contact for the clients.
Support client's strategic planning process, project management activities, cost savings reporting, and ensuring client deliverables are accurate and timely
Establishing a follow-up system that keeps you in front of your leads so that they can become new clients
Delivered exceptional customer service and maintain relationships to ensure customers are satisfied with new services
Superior negotiation skills, problem solving ability, energetic and customer focused Maintain client relationships by consistently delivering high quality service that meets their needs and exceeds their expectations Responsibilities include developing and implementing lead generation strategies, actively follow up on leads and manage the sales cycle through the close of business History of exceeding and driving targets where managing a team and working individually Coordinate with team to develop pipeline of opportunities related to services Develop leads and identify new validated sales pipeline opportunities
Reviewing the reports by assistant managers and preparing the feedback.
Conducting daily meetings with the assistant managers and discussing about their report statistics and the respective feedback.
Setting targets for assistant managers as well as motivating them to achieve those targets
Reporting to senior management about the periodic updating and exceptional grievances in operations
Responsible for after sales deliveries of the group, thereby ensuring customer satisfaction.
Drafting SLA’s and NDA’s based on project requirements and forwarding to senior management Business Development Associate – Galata.com
Chennai – India May 2005 – Sep 2005
Set up potential client contacts, cultivated relationships and followed through on service needs.
Managed multiple projects and met time-sensitive deadlines.
Identified business prospects through cold calling, networking, marketing and database leads.
Prepared contracts and completed sales with new and existing clients.
Worked with current clients to assess needs and develop improvement plans.
Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities. Website Developer – Vincom
Coimbatore – Tamil Nadu – India Oct 2000 – Oct 2004
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Participated in pre-project analysis and technical assessments to develop user-friendly interface and correct functionality.
Analyzed business requirements and evaluated system specifications for client websites.
Worked closely with brand and marketing teams across organizations to promote specific websites.
Designed websites, portals and large-scale web applications for multiple clients.
Built layouts according to customer parameters using HTML5 and CSS3.
Developed 500 websites using HTML and Flash programming languages. Skills
Rapport and relationship building
Cold calling
Contract negotiation expertise
Lead generation
Sales tracking
Market and competitive analysis
Sales and market development
Complex project negotiations
Cross-cultural sales background
Education Summary
Higher Diploma in Software Engineering, Aptech, Coimbatore, India – May 2000
B.A.Economics, Annamalai University, Tamil Nadu, India – Dec 2003 References
References are available upon request.
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