Data Entry Logistics Specialist

QUALIFICATIONS PROFILE

Employed for one year within a highly secured, extremely confidential environment.

Required to pass strict security clearance requirements and acquire a completed treasury folder as mandated by the Federal Government.

Demonstrates the skills necessary to work well within a team and as an individual.

Ability to verbally communicate with person inside and outside the organization.

Proficient in applications and internal corporate financial institution systems, including Microsoft Office (Power Point, Word, Outlook, and Excel) and Citrix.

Adapt quickly to new processes and is comfortable in a dynamic, rapidly changing environment.

Provided direction to new hires and their process to assimilated to their roles

Utilized excel skills to provide daily generated reports

PROFESSIONAL EXPERIENCE

Loan Documentation Processor

TSR Consultant/ New Castle DE

August 2020 – October 2020

This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.

Activities will include independently processing and closing loans within a complex loans operation environment.

Integrates a solid understanding of industry and business standards and practices of loan documentation-processes.

Deals with most loan-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines or processes

Applies judgment when interpreting data, preparing reports, and presents findings to management

Makes resolution recommendations based on identified trends and facts.

Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities.

Participates in and supports the implementation of projects and process improvement initiatives.

Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions.

Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.

Minimizes risk to the firm through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies. Servers as a checker for systematic transactions as a last line of defense.

Timely escalation and resolution of all inquiries and issues related to loan documentation.

Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit.

Provides informal guidance and/or on-the-job-training to new team members

Works closely with own team and internal stakeholders in order to meet client needs

Has direct interaction with external customers to disseminate or explain information.

Individuals who are emerging as an expert in a specific skill set, business area or product but who remain focused primarily on daily execution.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding client, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Compliance Analyst

Planet Payment/ PSCI, New Castle DE

May 2019 - December 2019

Researches regulations by reviewing regulatory bulletins and other sources of information.

Compiles information by coordinating rate deviation filings; maintaining updated rate matrices; providing overviews of product disclosures.

Keeps other departments abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.

Obtains approvals by revising forms and rates.

Prepares reports by collecting, analyzing, and summarizing information.

Maintains rapport with regulatory personnel by arranging continuing contacts; resolving concerns.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Applying for Money Transmitter State licensing.

Strong working knowledge of electronic data management systems.

Working knowledge of Regulations, US and EU Regulations.

Participate in third party call monitoring to ensure correct communication strategies are being utilized.

AML Investigator/ Robert Half consultant

J.P Morgan Chase &Co, Newark DE Jan 2018 – April 2019

●Independently manage and disposition AML alert, including conducting investigations and research as needed.

●Manage Alert volume, including performing intake controls to ensure all Alerts are documented and assigned in a timely manner.

●Create and maintain investigation documentation, including alert, investigation, or Suspicious Activity Report (SAR) history; Know Your Customer (KYC) information; relevant account and transaction data; plus any other required information for the investigation

●Augment investigation documentation as needed, including conducting independent research through LexisNexis, Web and other sources

●Determine need for, compose, send and asses replies to LOB requests for information to determine whether unresolved identified anti-money laundering and/or terrorist financing risk(s) can be mitigated

●Review and analyze underlying data gathered to assess whether the alert should be cleared or if there is reasonable cause to escalate to case and/or SAR. As well as complete the writing and filing of a SAR if necessary.

●Disposition and fully document all alerts, cases and SARs, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner and in compliance with regulatory guidelines

●Function as a key contributor and demonstrate knowledge of AML issues, as well as broader functional knowledge

●Review customer KYC information to determine OFAC match on Lexis Nexus QNC and action accordingly with internal policies

JP MORGAN CHASE Sept 2014-Aug 2016

Wholesale Alert Analyst -- Global Compliance Operations

Perform intake controls to ensure all alerts are logged and assigned in a timely manner

Collect and document data, including alert, investigation, or Suspicious Activity Report (SAR) history; Know Your Customer (KYC) information; relevant account and transaction data; plus, any other required information to assist the investigation

Review and analyze underlying data gathered to assess reasonable cause to escalate an alert to Investigations or to clear the alert

Disposition and fully document all alerts, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner

Build relationships with AML Investigations units, effectively communicating and transferring information for case investigations

Conduct periodic internal account / customer reviews to identify potentially suspicious activity

Function as a key contributor and demonstrate knowledge of AML issues as well as broader functional knowledge

Participate in individual and department goal development and execute on tactical strategies for goal attainment

Participate in credit card fraud chargebacks project

Tested out new scenarios and procedures for the wholesale department

Participate in the screening (KYC) customers project for both the wholesale and retail departments

Participate in a line of business project on the scrap metal industry and its involvement in the money laundering industry

CITIGROUP Sept 2013-Sept 2014

Transactions Services Representative I Newark, DE

Assist in the mailroom, data entry, batching, scanning and dispatch departments.

Evaluate hundreds of applications and payments daily for discrepancies and disseminate information to clients.

Support workflows in order to meet team goals including reporting and distributing work within three separate departments.

Active member of various committees (Activities, Voice of the Employee, and the Scanning committee).

Participate in specialty functions including sRGB Photo Image Review and all aspects of the mailroom.

Subject matter expert in three departments in Lockbox Operations

United States Army May 2013-Present

Logistics Specialist

Maintain records and manages office correspondence.

Prepare documentation and coordinate transfer of resources and materials.

Review and verify quantities received against bills of lading, contracts, purchase requests, and shipping documents.

Key Achievements

Achieved honor graduate with a 96% GPA in Advanced Individual Training

Delaware Travel Plaza Burger King Dec 2011- Nov 2012

Cashier Newark, DE

Maintained orderly appearance of register area and supplies stocked.

Ensured that each customer received outstanding service by offering a friendly environment, which includes greeting and acknowledging.

Kumon Learning Center Jun 2011- Dec 2011

Data Entry Bear, DE

Assisted management staff with preparing for appointments with potential customers.

Participated as a member of the learning team carrying out all aspects of the daily processes.

Performed other duties such as; filing, shredding, and answering phones.

EDUCATIONAL BACKGROUND

Glasgow High School

Newark, DE

Wilmington University

New Castle, DE

Community Involvement

New Greater Bethel Homeless Shelter

Glasgow High School’s Drill Competition

New Castle March of Dimes

References provided upon request

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