Transportation Specialist Customer Service
Resume:
Alan Kogut
Cart Attendant - Sam's Club
Braddock, PA 15104
***********@*****.***
A friendly, hard-working, and dependable professional with excellent customer service skills. An active listener with exceptional oral and written communication skills. An astute learner who is able to meet goals and hard deadlines with precision, accuracy, and excellence. Work Experience
Cart Attendant
Sam's Club - West Mifflin, PA
February 2015 to Present
• Customer Service
• Maintaining parking lot and retrieving carts
Stocker
Eby-Brown - Pittsburgh, PA
September 2018 to February 2020
Stock shelves with items in back stock .stock shelves with tos from dock . Scan returns and put back on shelf . Sweep floor take out trash.
Donation Door/Utility Worker
Goodwill Industries - North Versailles, PA
August 2013 to August 2014
• Sort through donations, organizing merchandise into sellable items and salvage.
• Process sales floor items, sort in bins, and distribute to sales floor.
• Work the salvage in the warehouse.
Night Time Stocking Associate
Giant Eagle - West Mifflin, PA
December 2012 to December 2012
• Stocked shelves with dry goods and other merchandise.
• Checked expiration dates and removed outdated goods. Patient Transportation Specialist
UPMC Presbyterian Hospital - Pittsburgh, PA
October 2005 to January 2012
• Transported patients and charts to various areas within the hospital as needed.
• Attended to the needs of the patients and families, delivering cots to families staying overnight.
• Picked-up and delivered specimens from the units to the lab for processing; transferred amputated limbs and deceased bodies to the morgue.
• Transferred patients' belongings between the patients and storage units, conducted inventory, and logged and filed the information.
• Operated the elevator and ambulatory equipment, as well as transported oxygen tanks safely. Locker Room Attendant
Oxford Athletic Club - Monroeville, PA
May 2005 to August 2005
• Cleaned and maintained locker room, patron towels, showers, and restroom facilities for the gym.
• Provided prompt and professional customer service. Greeter and Usher
Loew's Theater - Homestead, PA
May 2000 to November 2004
• Provided customer service in greeting and escorting patrons, attending to VIP seating needs, and verifying ticket stubs.
• Cleaned and maintained theater cleanliness.
Education
Bachelor's Degree in Business Management in Business Management University of Phoenix - Pittsburgh, PA
2008
Associates Degree in Wellness and Fitness in Wellness and Fitness Community College of Allegheny County - Pittsburgh, PA 2000
Skills
• Communication Skills
• Warehouse Experience
• Heavy Lifting
• Hospital Experience
• Pallet Jack
• Cleaning Experience
• Maintenance
• Basic Math
• English
• Marketing
Assessments
Nursing Aide Skills — Familiar
April 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Nursing Skills: Patient Focus & Orientation — Highly Proficient April 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Highly Proficient
Food Service: Customer Situations — Highly Proficient April 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Basic Maintenance and Repair — Completed
April 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Completed
Food Safety — Familiar
April 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Spreadsheets with Microsoft Excel — Completed
March 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Verbal Communication — Proficient
April 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Cooking Skills: Basic Food Preparation — Completed April 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Attention to Detail — Completed
March 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Retail Customer Service — Familiar
March 2020
Comprehending and responding to retail customer needs. Full results: Familiar
Work Style: Reliability — Completed
April 2020
Tendency to be dependable and come to work
Full results: Completed
Retail Skills: Shelf Stocking — Completed
April 2020
Receiving and storing merchandise or product.
Full results: Completed
Customer Focus & Orientation — Proficient
April 2020
Responding to customer situations with sensitivity Full results: Proficient
Memorization & Recall — Completed
April 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Completed
Workplace English — Proficient
April 2020
Understanding spoken and written English in work situations. Full results: Proficient
Food Safety — Familiar
May 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Organizational Skills — Familiar
May 2020
Arranging and managing information or materials using a set of rules. Full results: Familiar
Work Style: Reliability — Completed
May 2020
Tendency to be dependable and come to work
Full results: Completed
Data Entry — Familiar
May 2020
Entering data quickly and accurately
Full results: Familiar
Numerical Reasoning Skills — Completed
May 2020
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Completed
Graphic Design — Completed
April 2020
Using graphic design techniques and producing visual media to communicate concepts. Full results: Completed
Bartending — Completed
April 2020
Understanding, pouring, and mixing drink orders
Full results: Completed
Problem Solving — Completed
May 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Work Motivation — Highly Proficient
May 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Familiar May 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar
Following Directions — Familiar
May 2020
Following multi-step instructions.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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