Station Manager Customer Service
Resume:
ROBERT WEINGRAD
Hackettstown, New Jersey 07840
**************@***.***
To:
Whom it may concern,
I strongly believe that working at what you love to do isn't work, it is a passion. Employment at your institution would be an opportunity to not only be a working member of such a highly regarded foundation, but also provide me with the knowledge and experience to express that passion in my day to day operation.
I have highlighted a few bullet points about myself below,
- I am a hands-on, highly skilled Technical Manager with expertise in project management. A creative problem solver with strong decision making capabilities thriving in high volume environments.
- My areas of expertise include: Customer Service, Quality Assurance, Technical Expertise, Managing High Performing Teams, Safety, Troubleshooting, Regulatory Compliance, Union Negotiations, Construction, and Test Methodologies, these expertise give me working knowledge of organization, being a self starter, and facilitating a team like environment making me an ideal candidate due to my diverse background.
-I understand what it takes overall to get the job done in this industry and I don't mind rolling up my sleeves and joining in where needed.
-My schedule and lifestyle also permits me to work as many hours per week as needed to provide the best service to my assignments.
If you have any questions, or you would like to set up an interview, please contact me at 973-***-****. Thank you for your time and consideration. I am looking forward to meeting with you to further discuss employment opportunities with you.
Sincerely,
Robert Weingrad
Robert Weingrad
Management Professional
EXPERIENCE
Station Manager - Exxon, Denville, NJ
2014 - Present
Performed daily grounds inspections to ensure cleanliness, identify any deficiencies, and ensure curbside appeal.
Responsible for proper management of station pumps, attendant schedules, as well as served as on call attendant in times of need.
Achieved and maintained the highest level of customer satisfaction through monitoring of survey distribution programs, feedback, and focusing on areas of improvement.
Oversee and maintain relationships with outside vendors and contractors, yearly maintenance programs, inventory, as well as day to day running of the office.
Restaurant Manager - Everything Homemade,
Lafayette, NJ
2008 - 2014
Oversaw over 15 chefs, caterers and wait staff attendants. Ensured cleanliness and upkeep of front and back of house.
Responsible for payroll, inventory expenditure and ordering departmental supplies, budgeting, social media participation, training, and team work facilitation.
Area Operations Manager - Verizon, Ney York, NY
1986 - 2008
Turned around a low-productivity group by evaluating, organizing and restructuring talent resulting in raising production levels by 25%, surpassing corporate objectives by 15%.
Conducted daily service calls ensuring proper circuit delivery with zero revisits. Received multiple letters of recognition for outstanding customer service.
Held monthly safety training sessions for staff (chemical, snake bites, poisons, lifting, electrical) resulting in OSHA compliancy and the lowest number of “on the job accidents” in territory.
**************@*****.***
SKILLS
Project Management, Communication, Problem Solving, Detail Oriented, Motivator, Sense of Urgency, Sales and Service.
Volunteer Work
DASI (Domestic Abuse Sexual Assault Intervention Services), March of Dimes, American Cancer Society
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