Summary of Qualifications:
Experience in the field of Personnel Operations in the Federal Government with a comprehensive knowledge of HR Systems, Payroll, Benefits, Budget, Equipment Management, Records Management, pay administration principles, policies, regulations, and processes, focused experience by planning, directing, and overseeing Federal HR staff and contractors, who performed OPF audits, internal and external control activities. Competent in managing the National Finance Center (NFC) software development life cycle (SDLC) for migrating to e-OPF and Insight (Data Analysis). HR Systems Specialist with strong technical experience; exceptional computer and office system skills including participating in systems design and testing. Highly productive and efficient in analyzing and rendering solutions to streamline processes and problem solve. Strengths include customer communication, coordinating, planning and organizing.
Professional Experience:
Federal Communications Commission (FCC) Washington, DC
Human Resource Management (HRM)
Human Resources Systems Specialist ~ October 2010 – Present
Oversee the day to day operation of Human Resource Management Systems (HRIS) utilized within Human Resource Management (HRM) and various bureau/offices, Compile, analyze, statistical managerial routine/non-routine data reports and FOIA request in a timely manner.
Serve as the Agency Security Officer (ASO) liaison between agency users and National Finance Center (NFC) Access Management Branch regarding personnel and payroll systems, personnel action(s), coding with systematic issues, special processing cases, data analyses inquiries for various system applications.
Participate in NFC implementation of new systems, testing, quality assurance, identify potential problems, make recommendations to improve operations, streamlining of processes and ensure system requirements are based on FCC policy and government requirements.
Communicate effectively, notify NFC and FCC Payroll/Personnel staff, regarding system malfunction, data discrepancies and recommend workable solutions.
Establish, re-align or deactivate organizational structure codes for bureau and offices in NFC system Tables Management (TMGT).
Demonstrate strong leadership skills and conduct research independently.
Utilize various system software applications; MS Office, NFC Systems and SharePoint.
Make sure that NFC User ID’s and passwords are issued only to authorized individual’s, and that access corresponds to individual’s security level to use (NFC) application systems.
Ensure security measures are in place to safeguard limited access to HRIS systems, confidential and personal identifiable information (PII) to ensure audit trail records are accurately maintained.
Federal Communications Commission (FCC) Washington, DC
Human Resource Management (HRM)
Human Resources Systems Specialist ~ October 2010 – Present (continued)
Develop, administer, coordinate, and manage the onboard and off board database system (SharePoint) for FCC contractors and employees.
Communicate with FCC functional groups and CORS within the FCC to ensure the onboard and off board database system (SharePoint) is functioning and meeting their needs for service.
Examine all upgrades and changes to the onboard and off board system (SharePoint) through the life cycle process and ensure the system is working to improve the work of the Agency.
eOPF System Administrator; add, edit, delete forms and packages; unlock user accounts; review and update user information; manage user groups; grant access to functionality and folder sides.
Provide daily Sinq Error report to HRM staff to correct in a timely manner, understand HR processes, terminology, data and best practices.
Regularly interact with senior level management officials, front-line staff and the general public concerning status of policies and procedures for sales and revenue; responds to all inquiries as necessary either verbally or in writing.
Generate, notify bureaus/offices of pending Not to Exceed (NTE) dates and obtain approval and denial of WIGI’s before the effective date; also track WIGI and Pay Adjustments that fail to generate due to intervening personnel actions.
Accomplishments:
Develop the FCC Contractors, New Employee, Separation Database System (SharePoint) that streamlined processes and greatly enhanced the on-boarding and separations of employees and applicants and contractors.
Establish ongoing meetings with supervisors/managers, Payroll & Benefits/Personnel Specialists to proactively plan and coordinate actions to correct and prevent suspense errors, delays or other complications occurring during the payroll transaction cycle, this resulted in a 50% reduction in the number of errors and delays and increased overall efficiency.
Trained HRM staff on the implementation of procedures to identify technical issues that occurred within HRIS systems that require modification of (HRM) procedures.
Federal Communications Commission (FCC) - Washington, DC
Office of Chairman Julius Genachowski
Staff Assistant ~ July 2009- October 2010 (Term Expired)
Maintained a strong working knowledge of day-to-day activities for the Special Counsel, the organizational, functional, provided administrative support, maintained calendar, scheduled meetings, conference calls, conferences, researched, compiled and disseminated briefing sheets and informational materials for meetings and conferences.
Communicated effectively verbally and in writing with high-ranking officials from the White House, Capitol Hill, and Heads of government agencies on sensitive and confidential matters daily, as well as, representatives of various trade publications, international organizations, foreign governments and the general public.
Reviewed incoming correspondence and informed the Special Counsel of subject-matter content or instructions received from higher authorities; prepared memoranda, acknowledgement letters and replies on behalf of the Special Counsel.
Examined outgoing correspondence and proposed actions from subordinate officials requiring the attention of the Special Counsel; analyzed and ensured all document material had proper form, content; corrected grammatical errors and materials were approved by proper officials.
Prepared travel arrangements, domestic and international travel including preparation of travel authorizations, transportation requests, travel vouchers for reimbursement and ensured agency Ethical Rules and Regulations were in compliance with event attendance and gift acceptance at all times.
Served as the office liaison and Fund Manager; completed budget estimates, monitored expenditures on a monthly basis, created requisitions for storage, issuance of equipment and office furniture. Ordered office supplies and took responsibility for administrative matters while maintaining control of channels of communication in the Office of the Chairman.
Training
Freedom of Information and Privacy Acts (FOIA), Budget & Finance Travel Regulations for
Non-Defense Agencies, Processing Personnel Federal Actions
Graduate School USA Washington, DC
Agency Security Officer (ASO), National Finance Reports System (Reporting Center), Entry Processing Inquiry and Correction (EPIC), INSIGHT System Training, Mainframe/RUMBA
USDA National Finance Center (NFC), Washington, DC