Personal Assistant Learnership

Niresha Soorjoo

Personal Details:

Address: * **** ******, *********, ********, Gauteng

ID: 740**********

South African Indian Female - 740**********

Cellphone: 065-*******

Email: *******.********@*****.***

Availability: *Immediate*

Education:

Matriculated at Gandhi Desai Secondary School, Durban - 1992 Subjects: Accounting, History, Biology, English, Afrikaans, Mathematics Computer Skills: Microsoft Word, Excel, Powerpoint, Navigator, ShipShape, Corefreight Work Experience

Tanya Van Agthoven Public Relations & Productions

Nevasha Govender - Platinum Public Relations

1995 - 1997

Assisted as Tanya's "right hand"( PA) on various awesome projects from Corporate Launches, Ice shows

(Holiday on Ice), fashion events to International concerts. We had the pleasure and honor of working with famous stars:- Bollywood, Shirley Bassey, Bon Jovi, Bryan Adams, Meatloaf, Mike and the Mechanics, Shaggy, UB40, Chris De Burgh, Crowded House, Wet Wet Wet and many more. CTI IMPORT & EXPORT

1995-1997

Assisted and supervised imports into SA and exports to Angola to Managing Director - Deon Rudolph - Partner to Tanya Van Agthoven who also shared the same business premises. Zamira Trading (Pty) Ltd

1997 - 2000

Personal Assistant to Craig Williamson/Tomi Nowak/Beverley Waller Responsible for all office administration

Global Trade Training (Pty) Ltd - (GTT)

2001-2009

Personal Assistant to Charles Dey & Shaun Lake - Managing Director Customer Services Consultant & On-site Technical Assistance of E-Learning Platform to Orientated learners and assisted learners enrolled on TETA Learnership training on guiding through the GTT E-Learning Platform as well as to submit assignments and resolve queries Kapele Freight & Logistics Services & Rohlig-Grindrod 2009 - 2018

Personal Assistant to Kuben Reddi - Managing Director & Gideon Botha (Operations Director) Roles & Responsibilities:

- reading, monitoring and responding to emails,

- answering calls, liaising with clients and staff competently,

- preliminary drafting of correspondence,

- delegating work as required,

- diary management,

- planning and organising meetings,

-liasing with travel agents and arranging complex travel,

- preparing meeting packs,

- Agenda & Minute Taking

- planning and organising events,

- improving office systems

- conducting research,

- preparing presentations,

- managing and reviewing filing and office systems,

-various admin tasks:- typing, binding, proof-reading

- sourcing and ordering stationery and office equipment,

- managing ad hoc projects - Organising Conferences > Conference Packs Ventured into Operations as I am a service driven individual hence ventured into Freight Forwarding - Air & Sea as an Operations Controller - IMPORTS

CEVA Logistics SA (Pty) Ltd

2018-2021

Senior Airfreight Controller - Imports

Roles & Responsibilities:

* Clear communication with client services representative and / or origin agents/ colleagues inolved in our supply chain where required with regards to incoming shipments,

* To plan and arrange forwarding and clearing until delivery and signed POD,

* Receive pre-alert for incoming shipments,

* Ensure that files are registered as soon as possible after receiving the pre-alert,

* Track shipments with carriers,

* Manage the submission of customs entries for arriving shipments,

* Attend to any customs query documents or stops as to facilitate a speedy release of cargo,

* Updating / accrue of carrier and 3rd party charges on CargoWise,

* Invoice shipment within required metric,

* Ensure all costs and sells are accrued within the correct month and no loss being made,

* Submit pro-forma claims to the airlines / agents on cargo received damaged / short,

* Finalise queries on files,

* Arrange for delivery notes to be sent to transport / warehouse team once cargo is customs, cleared,

* Arrange for correct documentation to be submitted for all stopped cargo,

* Check on the floor report to ensure all cargo has been dispatched as needed,

* Check clients account status before cargo is released to ensure CBO funds are received before dispatch,

* Track missing cargo and ensure this is being chased and checked daily,

* Advise clients of any damages,

* Arrange RIB release with SARS,

* Print RIB releases for drawers,

* Arrange payments to third parties,

* After checking that freight charges are correctly shown on billing do auto-rating,

* Check that duty / VAT and entire invoice if correct, then post and print invoice,

* Strong and clear interaction in the form of all available means of communication with clients to ensure a long-term working relationship can be fostered,

* The customer is KING and ALWAYS comes 1st!

* Resolve queries quickly with best resolution

* Update all milestones, knowledge in customs procedures

* Incoterms knowledge, exposure to finance, communication skills

* Ability to work under pressure, requires little supervision

* Maintain and build strong client relationships

* Attention to detail, Quality Focus, Building customer loyalty, Contributing to team success

* Adaptability, Building trust, Continuous Learning and Reviewing United Maritime Logistics / UML Freight

November 2021- February 2022

Groupage & Operations Controller - Imports

Roles & Responsibilities:

* Negotiating with shipping lines and airlines.

* Client liaison

* Requesting ANF & SOB from ssl and forwarding to agents

* Reply to agent emails and assist with updated tracking

* Tracking on ssl websites

* To circulate updated tracking to agents

* Forward DRO’s & Releases to agents on receipt of funds

* Assist with general office administration

My Roles & Responsibilities are not only as per listed above, my experience and involvement in each of the organisations joined, has allowed me to grow into various roles.# Annexures attached References available upon request, as emails and cellphone numbers have changed.

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