KATE
PORTALATIN
*************@*****.***
Worcester, MA 01607
SKILLS
Cleaning skills
Behavior monitoring
Teambuilding
Problem-Solving
Critical Thinking
EDUCATION
South High School Community
Worcester, MA • 05/2020
High School Diploma : yes
Experiences:
South High Girls Basketball team
Responsible for the safety of
others
communication skills
Great team work skills
PROFESSIONAL SUMMARY
Experienced Bus Attendant with 2 years of experience supervising
passengers on board, particularly travelers with special physical or
mental needs. Promoted passenger safety during trips by enforcing
established guidelines.
Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals.
WORK HISTORY
Durham School Services - School Bus Monitor
Worcester, MA • 03/2021 - Current
Supervised and assisted special-needs passengers, offering individual
adult attention during transport.
Maintained clean and sanitary bus by cleaning and removing trash at
end of each route.
Communicated with bus drivers, contractors and schools regarding
route changes.
Completed timely and detailed incident reports, following corporate
guidelines for accurate recordkeeping.
Demonstrated proper use of wheelchair lift, wheelchair tie-downs
and orthopedic devices for handicapped passengers.
Worked with bus driver and parents to meet specialized needs of
passengers.
Distributed completed school bus routes to bus contractors and
appropriate schools.
Enforced State safety guidelines for passenger transportation to
keep children safe and driver free of distraction.
Responded to medical crises and behavioral problems to maintain
safe travel.
Provided physical assistance while loading and unloading passengers
to promote safety and minimize delays at each route stop.
Assisted driver in monitoring and managing student behaviors to
promote safety.
Collaborated and communicated with school personnel, students and
parents to maintain positive relationships.
And's Attic - Secretarv's Assistant
Worcester, MA • 09/2019 - 05/2020
Responded to inquiries from callers seeking information.
Successfully completed special projects to exceed goals of both Type
department and overall organization.
Maintained daily reports and advised executive leaders in decision.
making processes.
Identified and recommended changes to existing processes to
improve accuracy, efficiency and quality service.