Customer Service Representative

SHABREL LEE

Las Vegas, NV ***** # 702-***-**** @ **********@*****.***

PROFESSIONAL SUMMARY

Experienced customer service representative with over 15 years of experience in sales, Excellent reputation for

resolving problems and improving customer satisfiction,

Skits

‘+ Customer Service + Problem Solving

‘# Sales Quota Achievement ' Customer Retention

'* Dependability and Honesty + Customer-Oriented

‘© Attention to Detail

Work History

Delivery Driver, 11/2021 to Current

GoPuff— Las Vegas, Neveda

++ Delivered packages to customer doorsteps and business offices,

‘+ Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images,

‘Sales Representative/Customer Service, 03/2017 to 08/2021

‘Complete Nutrition ~ Las Vegas, NV

++ Delivered superior customer service to retain existing customers and attract funure customers.

‘+ Increased sales with execution of full sales eyele processing from initial lead processing through

conversion and closing,

Determined customer needs and interests to recommend health products to customers,

Worked independently with minimal supervision

+ Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

+ Performed effectively in self-directed work environment, managing day-to-day operations and decisions,

'* Met or exceeded sales

'* Completed daly outbound calls, up to 6 houts per day.

‘© Conferted with customers to understand needs and make health product recommendations

‘Identified new business opportunities through cold calling, and prospective database leads

Contact this candidate