Sandra Coleman

** ****** **., ********, ** *****

adqmdz@r.postjobfree.com 941-***-****

Versatile Administrative Assistant with 10+ years of experience. Highly organized, detailed-oriented, and can adeptly handle administrative matters, including screening calls, managing calendars, planning meetings, composing documents, organizing offices for efficiency, interacting professionally with all levels of staff, and maintaining the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues. Proficient in Microsoft Office Suite, and can quickly learn and master new technology.

Foster Parent Covenant Kids Manor

Sep 2018 - Feb 2022

As a foster parent, I provide social, emotional, and educational stability in a safe and loving home to foster children who have experienced abuse, neglect, and/or trauma.

Advocate for children in the foster care system, going above and beyond to secure necessary services based on each child’s needs.

Support and observe each child's emotional and social development, and encourage and reinforce appropriate behaviors.

Communicate and meet with case managers, school officials, behaviorists, therapists, and court officials as needed to meet the needs of each foster child.

Schedule and attend all necessary medical and non-medical appointments.

Maintain all medical records for each child.

Owner / Operator Coleman & Company Cleaning

Apr 2014 - Sep 2018

As the Owner/Operator of Coleman & Company Cleaning, I provided detailed-oriented cleaning services while providing excellent customer service.

Marketed Cleaning Services to Property Managers and Residential Customers.

Coordinated cleanings with property management companies and private clientele.

Scheduled cleanings and staff to meet each client's needs.

Followed up with private clients and property managers to ensure cleaning services were completed to their satisfaction, and set future cleaning appointments.

Accounts Payable/Accounts Receivable.

Administrative Assistant Coldwell Banker Residential Real Estate

April 2017- Jan 2018

Managed all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up.

Coordinated with sellers, all property photos, and prepared all marketing materials for each listing.

Obtained all necessary signatures on listing agreements, disclosures, and other documentation for each transaction.

Coordinated showings and provided feedback to Real Estate agents.

Provided weekly feedback to sellers regarding all showings and marketing activities.

Coordinated all open houses.

Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.

Coordinate inspections, coordinate completion of repairs.

Regularly update & maintain communication with clients, agents, title officers, lenders, etc.

Conditions Specialist Bridgeview Bank Mortgage

May 2013- Feb 2014

Assist in the setup of loan applications.

Prioritized and monitored daily workflow, and reviewed any new files within 24 hours of receipt, to ensure all compliance documents were issued within the required timeframe.

Review loan applications for accuracy and completeness.

Validate and verify loan application data related to employment, income, assets, liabilities, and debts.

Assist in coordination among all parties in the mortgage lending process.

Collect underwriting conditions, loan documentation, and financial information from borrowers and/or third parties and upload it into the loan operating system when required.

Operate within a team environment and effectively communicate with customers, loan officers, processors, underwriters, and closers to maintain a high level of customer satisfaction.

This branch closed February 2014.

Caregiver Venice Butterfly Foundation

Apr 2010- Sept 2012

Provided excellent in-home care and companionship to multiple older adults with disabilities and cognitive decline.

Assisted with (ADL’s), activities of daily living, including bathing, dressing, preparing meals, housekeeping, grooming, medication reminders, and transferring of client.

Monitor client's physical and cognitive abilities, food and fluid intake and output.

Accompanied clients to medical and non-medical appointments.

Administrative Assistant MRP Properties

Apr 2009- Apr 2010

Reviewed all purchase contracts and closing statements on all properties acquired by MRP Properties.

Prepared detailed spreadsheets for each investor.

Prioritized and monitored daily workflow, and reviewed any new files within 24 hours of receipt, to ensure all compliance documents were issued within the required timeframe.

Reviewed income and asset documentation received from potential home buyers to ensure they met investor guidelines for a home purchase.

Prepared purchase contracts, loan documents, and closing statements.

Administrative Assistant/Loan Processor Advanced Mortgage

Jan 2008- Mar 2009

Assisted owners with setting up new mortgage lenders, service providers, greeting and assisting customers, and answering phones.

Worked closely with loan officers and customers to obtain, assemble and review documentation provided to complete loan applications.

Prioritized and monitored daily workflow, and reviewed any new files within 24 hours of receipt, to ensure all compliance documents were issued within the required timeframe.

Reviewed completed loan applications and supporting documentation customers provided to submit files through lenders (AUS) Automated Underwriting System.

Reviewed loan approvals with loan officers and contacted customers to obtain all necessary documents to fulfill each lender’s requirements to obtain a clear to close.

Ensured that all appropriate closing documentation is in the loan file (I.e. title policies, homeowner insurance, and third party invoices

Administrative Assistant/Loan Processor Premier Mortgage Funding, Inc.

May 2002- Dec 2007

Managed day to day operations, and made travel arrangements for off-site meetings, training seminars, and trade shows.

Managed calendars for the branch manager and loan officers.

Prioritized and monitored daily workflow, reviewed new loan files within 24 hours of receipt to ensure all compliance documents were issued within the required timeframe.

Organized loan documents, submitted files through AUS, requested documentation from customers to satisfy each loan condition.

Worked closely with lenders, title companies, appraisers, surveyors, insurance companies for each transaction to prepare for loan closings.

Assisted in coordinating closings with borrowers, and settlement agencies.

Education

Hudson Valley Associate Degree Food Service Administration

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