Customer Service Food

Dewain Day

**** ****** **, *********, **, *****, US • 865-***-**** • ************@*****.***

Exceptional interpersonal and communication abilities.

[Team player] with [8 years of successful [hard worker] and [5] experience. Ability to keep spaces tidy, clean, and sanitized for maximum safety, comfort, and professionalism. Maintains a professional demeanor while providing consistent, high-quality service. Custodial requirements of [Thompson boling arena] buildings, including bathrooms, workspaces, and customer areas, are familiar with maintaining organized inventories and handling custodial requirements. Overall morale and productivity are boosted by experience in policy development and staff management procedures. Dedicated to delivering consistently high-quality and professional results. Professional with a positive attitude who is available to work a variety of hours. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Trained in operating equipment, handling chemicals, and restocking supplies. Experienced team player with a proven track record of service, excellent organizational skills, and a methodical approach to juggling multiple tasks. With diligence, manage all cleaning tasks, including floors, bathrooms, trash removal, and windows. Team-oriented, punctual, and conscientious.

Look atBloodborne pathogen training

Relationship development

Facilities maintenance

[Forklift, walk behind scrubbers,Auto riders scrubber,buffer machine,wet vacuum,scissor lifts, backpack vacuum, Stand up vacuum] equipment

Customer service

Work orders

Process improvement

Communications

Team building

HAZMAT knowledge

Project organization

Problem resolution

High School - 2007

South-Doyle High School - Knoxville, TN

High School - 2007

Carter High School - Strawberry Plains, TN

I went my sophomore year

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Janitorial Cleaner - October, 2016 to Present

University of Tennessee Facilities Services - Knoxville, TN Meticulously dusted all of the furniture and fixtures. Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned. Responded quickly to calls from employees who needed to clean up spills and wet floors caused by ceiling leaks and plumbing issues. Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals. Finished floor maintenance in [two day's], which included stripping, sealing, and finishing [two day's] materials. Tabletops, chairs, and condiment containers were all wiped down. Light fixtures were dismantled, cleaned, and replaced. Hard floors were scuffed, top-coated, buffed, and varnished by me. Helped to secure the building by locking doors and inspecting electrical appliances for potential safety hazards. Completed deep cleaning tasks such as buffing and polishing floors each [Timeframe]. Created and maintained clean and comfortable environments in [Thompson Boling Arena] buildings by vacuuming, cleaning windows, and dusting.

Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies. Stripped and refinished them to keep the condition and appearance of hard surface floors in good shape. Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities. Kept the restrooms clean, stocked, and well-maintained for both staff and visitors. Identified facility issues, such as repair needs and major maintenance issues, and reported them to management. Lifted supplies, equipment, and heavy furniture with hand trucks or by hand. Fast Food Cook - September, 2014 to October, 2016

Arby's - Knoxville, TN

Kept a high level of cleanliness and sanitation.

Used proper techniques when preparing menu item ingredients. Ensured that all relevant regulatory employment rules and standards were followed. Assisted wait staff and other members of the team in completing tasks. Restocked inventory and ingredient items to keep the kitchen running smoothly. Followed safe work procedures.

Followed all safety and sanitation regulations.

Described menu items, special offerings, and wine pairings that were appropriate. Rotated stock items and ingredients to maintain efficiency and freshness. Wiped tables, placed trash in receptacles, and restocked napkin dispensers in the outdoor eating area and indoor dining room. Ensured customer satisfaction by promptly responding to orders and requests for entertainment. Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business. Helped customers with take-out orders.

Maintained a positive customer service environment. Provided excellent service by creating a warm and welcoming environment. Gave out product samples, answered questions, and assisted customers in finding what they needed. Fast Food Worker - August, 2013 to September, 2015 Wendy's - Knoxville, TN

Maintained effective supply levels by counting, monitoring, and reordering food and dry goods. Counted back change on cash transactions accurately to match register readouts and balance the cash register. Maintained effective supply levels by counting, monitoring, and reordering food and dry goods. Prepared hot beverages such as coffee and tea according to customer requests. Put together food orders while keeping proper portion control in mind. Prepared specialty foods like pizzas and sandwiches using specific methods that required little prep time. Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods. Promoted customer loyalty by efficiently handling food and service complaints. Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use. Worked with my team to meet all of the food service needs for over [30] customers per day. Completed all position responsibilities correctly and on time. WORK HISTORY

Ccp

CERTIFICATIONS

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