M A R Y C A D L O N I

1-408-***-****

adqmbx@r.postjobfree.com

BOULDER CITY, NV 89005

PROFESSIONAL SUMMARY

I am a dedicated and contentious employee. I have a diverse background, with strong customer support roles along with sales, and accounting experience . I enjoy being a customer support support representative you are listening to people and assisting them, making their day better.

I have internet, laptop, PC computer and smartphone at home.

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SKILLS

I have worked for many companies in

Silicon Valley such as Apple and

Hewlett Packard and many small

startups that are no longer in business.

Apple Computer Inc.-Software tester 4

years experience, Writing test scripts,

communicating with engineers and the

product testing group to achieve

thorough procedures before the product

is shipped.

Hewlett Packard - Engineering

Administrator - Worked with two

hardware and software engineering

groups. Purchasing products, assisted

in setting up a computer lab.

Living Video Text - Customer Support

Supervisor, training new employees,

wrote support procedure documents,

phone support for the software product.

Personal Computer Magazine -

Editorial Assistant, supported 3 editors

getting articles sent to New York

office, organized software lab and

inventoried items of software and

hardware, scheduled meetings, rarely

set up for photo shoots.

Release Now - Customer Phone Support,

trained new employees, handled over 80

calls a day along with emailing support

issues.

EXPERIENCE

Home Care Provider, California Santa Clara In Home Support Services, Apr 2015 - Dec 2020, Santa Clara, CA

As a Care, Provider every day is different and can be demanding work. With the clients I had my responsibilities included: gardener, bathing, clothes washing, ironing, seamstress, cooking, housecleaner, beautician, exercise coach, caring for cats, mechanic, administering medications (doctor approval), shopping, massaging, arranging medical appointments, and councilor and administrator.

My clients have health issues, such as cancer, diabetes, dementia and Parkinson's. MC

Jun 1979

I have called 911 and waited hours in the emergency room, assisted with dementia, cancer and Parkinson the hours for release. Some clients or doctor appointments and called the doctor for follow-ups.

I had phone consultations with the doctor for one client. This job also included processing paperwork and sometimes speaking to the social worker. EDUCATION

BBA, Business

San Francisco State University - San Francisco, CA

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