Sonya Williams, CPhT

Professional Profile

• ** years’ experience as a Pharmacy Technician

• PTCB Certification #: 540************ Expires 05/31/2024

• Texas Pharmacy Technician Registration #: 187589 Expires 03/31/2024

• Prior Authorizations

• Claims & Rejections

• Benefits Verification

• Microsoft Word, Excel, PowerPoint

Professional Experience

February 2013 – Present Albertsons / Tome Thumb Pharmacy Dallas, TX Lead Pharmacy Technician

• Handle insurance claims and rejections from insurance companies

• Perform prior authorizations and handle medical authorities such as Medicare and Medicaid

• Dispense prescriptions according to Texas state law and prescriber instructions (except CII’s)

• Handle customer escalations

• Coordinate with prescribers on queries related to prescriptions

• Handle inbound and outbound calls to customers and insurance companies

• Stock management, medical inventory, ordering of drugs, and return of expired drugs through GPS return system (except CII’s)

December 2011 – February 2013 Kroger Pharmacy Richardson, TX Pharmacy Technician

• Screen calls or making routine inquires on behalf of the pharmacist

• Label, fill and file prescriptions (except CII’s)/ Entering prescriptions into computer/Connexus

• Enter patient demographics into the computer system

• Preparation of IV mixtures, ointments and creams

• Maintain a daily/weekly will call-will pick up bin

• Maintain Cat 54 (OTC) stock, outs

• Cancel items and featured items/ Coordinate and Conduct monthly health screening event January 2009 – December 2011 CVS Pharmacy Richardson, TX Prior Authorization Technician

• Responsible for verifying eligibility and benefits

• Completion of the data entry component of the authorization process

• Coordination assisting nursing staff with non-clinical tasks in processing Prior Authorizations

• Interaction with medical staff, providers offices, hospitals, pharmacies, and patients

• Review all PA’s thoroughly for completion and MD signatures

• Verbal and fax PA’s

• Administrative tasks including insurance claims, prior authorizations, and medical authorities such as Medicare and Medicaid

Contact: Sonya Williams Email: adqmb1@r.postjobfree.com. Cell: 972-***-**** November 2005 – January 2009 Health & Human Services Comm Dallas, TX Texas Works Advisor III

• Determine eligibility for TANF (Temporay Assistance for Needy Families), Food Stamps and/or Medicaid Programs

• Interview clients, document information gathered, and determine benefits

• Verify case data, explain program benefits and requirements

• Review clients for ongoing services

Education

Pharmacy Technician Certification

Sanford Brown College

Contact: Sonya Williams Email: adqmb1@r.postjobfree.com Cell: 972-***-****

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