Customer Service Store Manager

Objective

Seeking a position where I can maximize my 35+ years of office, management, and customer service experience.

Experience

Circle K Food Stores 2010- present

Store Manager

Provide excellent customer service and excellent work environment for employees.

Hiring coordinator for multiply stores

Maintain all daily paperwork and invoices required for audits- ATF- Federal- Internal audits-P&L audits

Maintain all delivery invoices are accurately entered and billed correctly

Perform monthly, quarterly and yearly store and fire inspections to ensure we are in code of Health Department and OSHA

Answer all emails, phone calls and all other communications for business

Processed payroll and handled communication requiring payroll and HR issues

Kangaroo Food Stores 2007-2010

Assistant District Manger 2008-2010

Hiring Coordinator for 25 stores 2007-2010

Store Manager 2007-2008

ADM –Oversee 25 stores progress in growth and increases.

Review and analysis P&L for each store

Review all store audits and create action plans accordingly

Research internal theft for audit and cash shortages

Kwik King Food Stores 1993-2007

Supervisor 25 stores

Audits, sales, P&L reviews, cash, hiring, firing, invoicing, and customer service

Education

GED 1993

Skills

Above average computer skills—web searches and research

Office outlook, quick books and various other programs

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