Mitzi Antonopoulos

618-***-****

adqma7@r.postjobfree.com

SUMMARY

As your position demands, the skills, aptitudes, and work ethic that I have developed at my past and present employment fulfill the qualifications Working well with others or independently making new challenges enjoyable.

SKILLS

Scan Scheduling Mailing Copy

Administrative Support MS Outlook Multi Task Multi phone line Data Entry Customer Service Team Player Attention to detail MS Word Time Management Excel Office Equipment

WORK EXPERIENCE

Patient Service Representative November2021 to Present

BJC Cardiology

Maryville, Il

Check Patients in and out for their scheduled appointment

Verify demographics and insurance

Collect co-pays

Balance deposits

Scan, Fax and Copy

Answer phone calls and redirect

Ticket Taker January 2011 to Present (PT)

Fox Theatre

St. Louis, MO

Greet patrons

Examine tickets verifying authenticity

Scan admission tickets

Usher and Escort patrons

Reservation Clerk, Call Center May 2020 to November 2021t

Bi State Development

St Louis, MO

Assist Clients with ride services to selected destinations

Make reservations, change or cancel trips

Huge call volume

Customer Service

Phone

Receptionist Administrative Assistant April 2002 to December 2019

Belleville Health and Sports Center (Memorial Hospital)

Belleville, Illinois

Communication and customer service to include phone, email, and written

Balance daily and monthly ledger

Input information into Excel and Word

Inform members of discrepancies on accounts

Sell and complete related forms for new members

Typing and mailing

Process cash, check and Credit Card transactions

Assemble Newsletter, email to 100 customers, monthly

Schedule and cancel appointments

Keeping workstation and break room, clean and orderly

Train members on nautilus and cardio machines

Assist Office Manager of duties

End of monthly reports

Assist co-workers with computer and tasks

Keep staff information book at front desk up to date with changes

Update Services Offered with changes and charges

Issue and Sell Gift Certificates

United Way Coordinator for department

Company Capital Champaign Coordinator for department

Previous Work Experience

Type and assemble church bulletin for weekly masses

Ordering, receiving, and cataloging books for school library

Computerizing of school library books and student ID

Checking in/out books

Book Fair (set-up, order, distribute books, balance of cash, deposits, end reports.)

Monthly volunteer scheduling for cafeteria, library and playground

Basic Payroll. Accounts Payable, Accounts Receivable

Purchasing and inventory

Education

High School Diploma Granite City Senior High School Granite City, Illinois

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