Customer Service Administrative Assistant
Resume:
Mitzi Antonopoulos
***********@*****.***
SUMMARY
As your position demands, the skills, aptitudes, and work ethic that I have developed at my past and present employment fulfill the qualifications Working well with others or independently making new challenges enjoyable.
SKILLS
Scan Scheduling Mailing Copy
Administrative Support MS Outlook Multi Task Multi phone line Data Entry Customer Service Team Player Attention to detail MS Word Time Management Excel Office Equipment
WORK EXPERIENCE
Patient Service Representative November2021 to Present
BJC Cardiology
Maryville, Il
Check Patients in and out for their scheduled appointment
Verify demographics and insurance
Collect co-pays
Balance deposits
Scan, Fax and Copy
Answer phone calls and redirect
Ticket Taker January 2011 to Present (PT)
Fox Theatre
St. Louis, MO
Greet patrons
Examine tickets verifying authenticity
Scan admission tickets
Usher and Escort patrons
Reservation Clerk, Call Center May 2020 to November 2021t
Bi State Development
St Louis, MO
Assist Clients with ride services to selected destinations
Make reservations, change or cancel trips
Huge call volume
Customer Service
Phone
Receptionist Administrative Assistant April 2002 to December 2019
Belleville Health and Sports Center (Memorial Hospital)
Belleville, Illinois
Communication and customer service to include phone, email, and written
Balance daily and monthly ledger
Input information into Excel and Word
Inform members of discrepancies on accounts
Sell and complete related forms for new members
Typing and mailing
Process cash, check and Credit Card transactions
Assemble Newsletter, email to 100 customers, monthly
Schedule and cancel appointments
Keeping workstation and break room, clean and orderly
Train members on nautilus and cardio machines
Assist Office Manager of duties
End of monthly reports
Assist co-workers with computer and tasks
Keep staff information book at front desk up to date with changes
Update Services Offered with changes and charges
Issue and Sell Gift Certificates
United Way Coordinator for department
Company Capital Champaign Coordinator for department
Previous Work Experience
Type and assemble church bulletin for weekly masses
Ordering, receiving, and cataloging books for school library
Computerizing of school library books and student ID
Checking in/out books
Book Fair (set-up, order, distribute books, balance of cash, deposits, end reports.)
Monthly volunteer scheduling for cafeteria, library and playground
Basic Payroll. Accounts Payable, Accounts Receivable
Purchasing and inventory
Education
High School Diploma Granite City Senior High School Granite City, Illinois
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