Customer Service Representative
Resume:
kayla thitchener
Customer Service Exp. **+ yrs
Camden, SC 29020
**********@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Buffalo Wild Wings - Columbia, SC
November 2015 to Present
Server, bartender
Customer Service Representative
Victra - Verizon Wireless Care/ Support - Columbia, SC July 2019 to November 2021
• Adding or Closing new/ or old accounts
• Assisting the customers with wireless services
• Troubleshooting Verizon Mobile Device/ Internet equipment as needed
• Upselling Verizon's services amongst certain customers accounts when prompted by the customer
• Provided 100% support/ Help when assisting the customers Server
Olive Garden - Columbia, SC
October 2017 to July 2019
Customer service
Cook
vickis deli - Poughkeepsie, NY
December 2010 to September 2015
Cook, food prep.
Cashier/Customer Service
Kmart sears holding - Poughkeepsie, NY
August 2007 to October 2010
cashier/ customer service rep.
Education
highschool diploma
Arlington High School - Lagrangeville, NY
September 2003 to June 2007
Skills
• Waitress
• Restaurant Server
• Barback
• Hostess
• Bartending
• Waiter
• Cooking
• Food Preparation
• Busser
• Catering
• Kitchen Experience
• Upselling
• Retail sales
• Sales
• Research
• Caregiving
• Computer skills
• Restaurant management
• Microsoft Office
• Cleaning
• Front desk
• Stocking
• Food service
• Culinary experience
Certifications and Licenses
food handler certificate
Assessments
Bartending — Familiar
October 2020
Understanding, pouring, and mixing drink orders
Full results: Familiar
Work Style: Reliability — Expert
February 2020
Tendency to be dependable and come to work
Full results: Expert
Cooking Skills: Basic Food Preparation — Completed October 2020
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Early Childhood Development — Proficient
May 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Verbal Communication — Familiar
October 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Memorization — Proficient
October 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient
Cashier Skills — Proficient
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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