Sales Executive Coordinator

Resume of KANCHAN CHUGH Page *

RESUME OF “KANCHAN CHUGH”

Mobile: +971**-*******, E-Mail: ***********@*****.*** APPLICATION FOR THE POST OF : SALES CO-ORDINATOR /SUITABLE POST ACADEMIC CREDENTIALS

BACHELOR OF COMMERCE (B-COM)

COMPLETE INCHARGE FOR SALES COORDINATOR IN THE LUBE OIL INDUSTRY AND ASSISTING TO SALES TEAM.

PERSONAL DETAILS

Name : Kanchan Chugh

Gender : Female

DOB : 31

st

Jan 1981

Marital Status : Married

Nationality : Indian Hindu

Visa Status : Employment visa

Languages Known : English, Hindi, Telugu, Marathi, Sindhi, Punjabi & Gujrati Areas of Expertise

Extensive experience in servicing customers, both in-person and by telephone. An independent self-starter.

Superior communications skills in dealing with customers, co-workers, and employees. Both verbal & written skills are strong.

Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize and supervise the work of others.

Knowledgeable and experienced in courier operations. Possess a strong combination of training and experience in the industry.

PREVIOUS ASSIGNMENTS

1) Company: TEXOL LUBRITECH FZC (Lube Oil Mfg Company) Designation: Export Sales Coordinator

Duration: Jan2021– Mar2022

Resume of KANCHAN CHUGH Page 2

Job Accountabilities:

Making quotations for the Sales Executive’s against the enquires they receive.

Taking Instructions from the Sales Executive’s and making Proforma Invoice’s for their export order’s.

Making supply orders against the PI’s and releasing it to the production team for further process.

Following up with the production team on the supply orders issued and informing the Sales Executive’s accordingly

Handling customer enquires whilst providing a high quality of service to each caller

Tracking sales orders to ensure that they are scheduled and sent out on time

Following up on the payments of the Sales Executive’s and passing on the acquired details to the accounts dept.

2) Company: USMAN TRANSPORT

Designation: Sales & Marketing Executive

Duration: March 2019 – Dec 2019

Job Accountabilities

Excellent team worker

Meeting and greeting the clients

Making appointments against the enquiries received via email or thru verbal contacts

Making follow up on the payment from clients (mostly thru cheques)

As and when required also would follow up on the visa and medicals of the employees

Follow up with clients who previously worked with the company and getting them back in business

Would deliver invoices to the client every month in the first week in different emirates (Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah) 3) Company: AXCL Gulf FZC (Lube Oil Mfg Company)

Designation: Front Desk Admin / Receptionist / Sales Coordinator Duration: Apr 2008 – Oct 2016

Job Accountabilities:

Meet and greet clients and visitors

Answer the telephone and transfer calls to the appropriate individuals, divisions or department

Managing all the sales related activity of the company

Handling high volume of customer enquires whilst providing a high quality of service to each caller

Tracking sales orders to ensure that they are scheduled and sent out on time

Effectively communicating with customers in a professional and friendly manner

Completing the administrative needs of the sales department

Speaking with customers using clear and professional language

Contacting potential customers to arrange appointments Resume of KANCHAN CHUGH Page 3

Resolving any sales related issues with customers

Making follow up calls to confirm sales orders and delivery dates

Responding to sales queries via phone, e-mail etc. 4) Company: Dubai Future Properties

Designation: Office In-charge / Receptionist

Duration: Apr07-Jul’07

Job Accountabilities

Responsible for conducting and presenting industry research

Increased business through networking and building new client relationship

Assisted managers in identifying sales opportunities

Responsible for updating daily reports to the manager

Maximized customer satisfaction with quality service

Addressed customer inquiries and resolved complaints The above furnished information can be supported with documents if required. Kanchan Chugh

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