Sales Professional - Telesales Expert

*********@*****.*** +971-**-***-**** Dubai, UAE

Team Motivation Team Development

Negotiation Communication

Persistence Innovation

Gaming Music Movies

Cooking Cars Travel

Riaz Khan

Business Development Specialist / Sales Enthusiast With a plethora of experience in Finance, Real Estate, Marketing, F&B and Hospitality, I have the necessary skills that allow me to excel in maintaining productivity, team performance and efficiency. Furthermore, I am a motivator by nature and promote teams with a healthy balance of work ethics and efficient methods to overcome any obstacles and achieve targets consistently. RECENT WORK EXPERIENCE

Business Development Manager

2GIS - UAE

11/2020 - Present, Business Bay, Dubai, UAE

2GIS is a Russian local search company that develops digital maps and guides of cities. Achievements/Tasks

Implementation and Strategy prioritizing for efficient work methods. Increase in 300% revenue YoY (2020 - 2021).

Provide individual and group coaching sessions to train others how to achieve desired goals. Increase in 220% headcount. Create new sales processes and adequate KPI's to achieve and over achieve set targets.

Actively involved in the sales process implementation of onboarding specifically Real Estate, F&B and Hospitality chains across the UAE. Improve productivity of the team by motivating, providing appropriate feedback and following up on learning curves.

Conduct interviews using various reliable recruiting and selection tools/methods to filter appropriate candidates.

Head - Business Excellence

The Heart of Europe

01/2020 - 05/2020, The World Island, Dubai, UAE

The Heart of Europe is a sustainable investment and second home destination in Dubai comprising 6 islands &15 highly differentiated hotels Achievements/Tasks

Initiate and organize best practice activities aimed at enhancing business practices through a team approach with a team of 18 in total. Actively assisting business units (telesales & promotional venue stands) to develop action plans.

Consistently conduct meetings with business units to follow up on the implementation of actions plans.

Conduct interviews using various reliable recruiting and selection tools/methods to filter appropriate candidates.

Telesales Manager

The First Group

01/2015 - 11/2019, TECOM, Dubai, UAE

The First Group (TFG) is a global property developer with a portfolio of upscale hotels, residential properties, food & beverage brands and real estate asset management services. Achievements/Tasks

Measures a team of 22 on their performance; communicates goals and quotas to team.

Motivate team to achieve weekly/monthly/quarterly goals. Successfully achieved 116% of the monthly target in the 1st month of being a Telesales Manager.

Targets achieved month on month based on new processes and KPI's created by myself, along with streamlined KPI's for efficient productivity of employees.

Prepares and presents weekly and monthly sales reports to Director of Marketing and Sales.

SKILLS

VOLUNTEER EXPERIENCE

Treasurer

Junior Child Welfare Organization

01/2011 - 12/2013,

Durban, South Africa

Tasks/Achievements

General financial oversight.

Solely responsible for executing fundraising

events.

Financial reporting and budget allocation.

AWARDS

MVP - Telesales Manager

(05/2019 - 05/2019)

The First Group

MVP - Managers for achieving outstanding results

in May 2019

MVP - Telesales Manager

(08/2019 - 08/2019)

The First Group

MVP - Managers for achieving outstanding results

in August 2019

SYSTEM PROFICIENCY

Outlook, Word, Excel, PowerPoint, Salesforce,

ZOHO CRM, Microsoft Dynamics, LMS

Full Professional Proficiency

INTERESTS

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