Rowena T. Omo

San Roque II Village- Ipil, Ormoc City, Leyte

Email: adqm36@r.postjobfree.com

Mobile number: +639*********

PROFESSIONAL WORK EXPERIENCE

51Talk ESL (English Second Language)

Teacher (Part-time) 3th March 2020 – Present

Delivering lessons to improve student’s reading, writing, and conversing skills. Facilitate student’s consolidation of learning material.Tracking and reporting on students' progress.

InterContinental Doha The City

Doha, Qatar

Outlet Supervisor 17th April 2014 – December 20, 2019

Oversee all front and back of the house restaurant and banquet, meeting operations, ensure customer satisfaction through promoting excellent service, control daily operation and managing schedule, maintain quality control for all food and beverage served. Responsible for all the meetings rooms and wedding operation.

Responsible to ensure that the meeting rooms are prepared as per the event order, In charge of the ladies wedding service operation in the hall. Supervise the on call staff and provide necessary services during the wedding functions in the hall.

Leylaty Ballroom

Jeddah, Kingdom of Saudi Arabia

Banquet Waitress from 05th April 2012 to 15th April 2014

Responsible for set-up, service and clean up of appropriate service items for banquet style functions and meal services, assist the guest in the table, serving the welcome drinks like juices, tea, coffee, assist the needs of the guest.

Swissotel Merchant Court

Singapore

Bar attendant and server from 17th May 2010 to 17th May 2011

Responsible for taking orders to the guest, mixing cocktails, making coffees, cashiering and serving the guest.

Jollibee, Ormoc

Ormoc City

Cashier\ Telephone operator from 05th April 2009 to 07th March 2010

Responsible for the billing, up selling and preparing the orders and also accepting the calls for the delivery order coordinating with the driver for delivery order.

EDUCATIONAL BACKGROUND:

Tertiary: 2007-2011 (Graduated)

Bachelor of Science in Hotel and Restaurant Technology

Eastern Visayas State University

Ormoc City Campus Ormoc city

Secondary: 2005

Ipil National High school

Ipil Ormoc City

Elementary: 2001

Ipil Central School

Ipil Ormoc City

PERSONAL DATA

Age: 32

Civil Status: Single

Citizenship: Filipino

Religion: Roman Catholic

Height: 5’1

Weight: 45 kg.

SPECIALIZED TRAINING\ CONTINUING EDUCATION SEMINAR\CERTIFICATES

•Certificate of TESOL and TEYL Issued on 04-22-2020

•Certificate of Appreciation in recognition for being mentioned by guests on social media awarded on 8th of July 2019 at Intercontinental Doha The City, Qatar

•Recognition of Long Service at Intercontinental Doha the City for the 5 years of service

•Employee of the month of December 2014 at Intercontinental Doha the City

•Outstanding colleague in Al Jawhara Ramadan Tent

•Employee of the month of November 2013 at Leylaty ballroom

•Certificate of Achievement for work attachment programme in Swissotel

Merchant Court in Singapore of May 2010 to May 2011

•Interact with the guest

•Certified Counter at Jollibee Ormoc

•Food and Hygiene course

•Legal Issues and internship in the hospitality industry Total Quality Management

•Eco-Tourism and Travel Hospitality Etiquette

•Seminar Workshop on Hotel and Restaurant Operation

•Good Housekeeping towards Guest Satisfaction

Contact this candidate