Lela Washington

**** ***** **** ******

Broadview, Illinois 60155

Home: 708-***-**** Cell: 708-***-****

Email: adqm24@r.postjobfree.com

Summary

Professional with15+years of administrative and customer service experience.

Ability to work weekends as needed

Strong written and verbal communications, excellent record of dependability, ability to multitask, ability to handle customer interactions, detailed and organized, a team player and eager to learn new skills.

Efficient with technology, extensive use of Excel to track and open issues, Microsoft Office Suite, Excel, Word, Outlook, Power Point,

Education:

Bachelor’s Degree, Business Administration, Robert Morris University, 2016

Associates Degree, Robert Morris University, 2012

Certificate as Paraprofessional Teacher, Triton College, June 2008

Certificate in Medical Assistant, Robert Morris University,1994

Professional Experience

Bronswick Benjamin PC 03/2019-Current

Administrative Assistant

Answer the telephone, Greet and assist Clients

Schedule CPA trainings, Scan documents

Data Entry of Clients into CCH Access, BRP Portal, Fax

Manage appointments, Schedule Meetings both in person and via Zoom

Intake and sort mail, file paperwork, order office supplies

Order lunch and any other duty assigned

America Works of Illinois 11/2016-08/2018

Administrative Assistant of WIOA

Assist in intake, assessment and eligibility of new clients enrollment into WIOA program

Organize and schedule clients appointments

Track clients in an electronic database and enter case notes monthly

Maintain and coordinate file folders for clients

Create and update of clients resume

Create email addresses as needed

Assist with given mock interviews and job search

Conduct outreach to clients eligible for the WIOA program by telephone

Outreach to IDES, DHS, Libraries and Community Centers

Proviso Area for Exceptional Children, Maywood, Illinois 01/2006-01/2016

Paraprofessional Assistant

Assisted the lead teacher maintaining appropriate classroom activities and environment

Worked with individual students or small groups to reinforce learning material

Implemented and created lesson plans for special needs children

Guided independent study, enrichment work and remedial work

Participated in in-service training to maintain a higher standard of educational experience

Alert regular teacher to any problems or special information about an individual student

Defense Research Institute, Chicago, IL 08/2003-12/2005

Membership Coordinator

Solicited membership renewals

Processed membership applications

Scheduled and coordinated seminars

Updated membership in a database

Bethel New Life, Chicago, IL 07/1995-07/2003

Administrative Assistant

Sorted and distributed incoming mail, reports and correspondence

Met deadlines, and objectives consistently

Drafted correspondence and reports using the correct software and tools

Coordinated special projects such as planned events within the budget and scheduled meetings

Entered, stored files and maintained information in both written and electronic

Maintained office inventory, opened and closed the office

Contact this candidate