Membership Coordinator Administrative Assistant
Resume:
Lela Washington
Broadview, Illinois 60155
Home: 708-***-**** Cell: 708-***-****
Email: ****************@*****.***
Summary
Professional with15+years of administrative and customer service experience.
Ability to work weekends as needed
Strong written and verbal communications, excellent record of dependability, ability to multitask, ability to handle customer interactions, detailed and organized, a team player and eager to learn new skills.
Efficient with technology, extensive use of Excel to track and open issues, Microsoft Office Suite, Excel, Word, Outlook, Power Point,
Education:
Bachelor’s Degree, Business Administration, Robert Morris University, 2016
Associates Degree, Robert Morris University, 2012
Certificate as Paraprofessional Teacher, Triton College, June 2008
Certificate in Medical Assistant, Robert Morris University,1994
Professional Experience
Bronswick Benjamin PC 03/2019-Current
Administrative Assistant
Answer the telephone, Greet and assist Clients
Schedule CPA trainings, Scan documents
Data Entry of Clients into CCH Access, BRP Portal, Fax
Manage appointments, Schedule Meetings both in person and via Zoom
Intake and sort mail, file paperwork, order office supplies
Order lunch and any other duty assigned
America Works of Illinois 11/2016-08/2018
Administrative Assistant of WIOA
Assist in intake, assessment and eligibility of new clients enrollment into WIOA program
Organize and schedule clients appointments
Track clients in an electronic database and enter case notes monthly
Maintain and coordinate file folders for clients
Create and update of clients resume
Create email addresses as needed
Assist with given mock interviews and job search
Conduct outreach to clients eligible for the WIOA program by telephone
Outreach to IDES, DHS, Libraries and Community Centers
Proviso Area for Exceptional Children, Maywood, Illinois 01/2006-01/2016
Paraprofessional Assistant
Assisted the lead teacher maintaining appropriate classroom activities and environment
Worked with individual students or small groups to reinforce learning material
Implemented and created lesson plans for special needs children
Guided independent study, enrichment work and remedial work
Participated in in-service training to maintain a higher standard of educational experience
Alert regular teacher to any problems or special information about an individual student
Defense Research Institute, Chicago, IL 08/2003-12/2005
Membership Coordinator
Solicited membership renewals
Processed membership applications
Scheduled and coordinated seminars
Updated membership in a database
Bethel New Life, Chicago, IL 07/1995-07/2003
Administrative Assistant
Sorted and distributed incoming mail, reports and correspondence
Met deadlines, and objectives consistently
Drafted correspondence and reports using the correct software and tools
Coordinated special projects such as planned events within the budget and scheduled meetings
Entered, stored files and maintained information in both written and electronic
Maintained office inventory, opened and closed the office
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