Warehouse Manager Customer Service
Resume:
Ellen Pontz/Kline
Lancaster, PA 17603
********@*******.***
Education
**** ********-********* **** ****** graduate
**** – 2002 Lancaster County Technology Center Culinary Arts program graduate Relevant Work Experience
1998 - 7 years service at Willow Valley Retirement Community Breakfast Cook
Learned basic cooking, serving and equipment skills by beginning a career while still attending high school
Eventually became lead breakfast cook.
● Waiting on residents
● Preparing food
● Serving
● Busing
● Line cook
● Prep
● Grill cook
● Salad prep
Reason for leaving – New experiences, better pay
2006 - 2 years at Weis Markets
Hot Food Leader/Assistant deli manager
Developed customer service skills in cooking and serving individual customers also became competent in supervising a team.
● preparing and serving Deli customer hot and cold orders
● taking inventor and ordering food/product and checking in
● answering phone, cash register and computer work
● supervising and scheduling team members
● using and cleaning deli equipment
Reason for leaving – prefer cooking in larger establishments 2008 - 7 years at Presbyterian Senior Living
Lead Cook, prep, preparing food
Paul Taylor manager 717-***-****
Hired while the retirement home was still under construction and was instrumental in providing information on the kitchen inventor and set up
Enjoyed communication with the retired resident
● waiting on residents
● running cash register
● line cook, grill cook
● menu planning
● supervising team members
● ordering product, inventory
● running dishwasher
● baking, server, running cafe
● communicating with retirement village residents
Reason for leaving – For the experience of working in a college food service 2015 – 1 year at Sodexo at F&M college
Drew Niemann manager 717-***-****
Running and Cooking at different dining stations for students I became efficient at station cooking and communicating with college students
● Cook, prep, preparing food for students
● waiting on students
● running and cooking for a vegetarian station
● running a pasta bar station
● cooking and running a gluten free allergy station Reason for leaving – Holidays and summers, no
2018 -2020 2 years at Canteen Vending Warehouse picker/packer Devin Warehouse manger 717-***-****
● Picking soda and snacks and placing them in totes
● Placing skids in there designated spot
● Use of pallet jack
● Computer work
2020-2022 Gove Warehouse Emily Michael warehouse manager 717- 256-0346
● Picking product
● Placing them in the corner tote using a scanner
● Inventory
● Overtime
● Use of rf scanner gun
Areas of Competency
● Pleasant and friendly in communication with customer and staff
● ServSafe certified
● Able to use all kitchen equipment and utensils appropriately
● Uses safe food handling procedures
● Educated in food production
● Educated in product ordering
● Educated in employee scheduling
● Reports to work on time
● Works well with other team members and independently
● Able to work long hours in a positive manner
● Follows recipes and oral instruction
● Excellent safe knife skills
● Keeps a clean and organized station
● Able to use a pallet jack
● Able to use a rf scanner gun
References
● Amanda Long, PSL cook, 717-***-****
● Lexy Nusbaum, Dietitian, 717-***-****
● Sally Beal, Deli manager, 717-***-****
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