KASEY L. RUIZ
** ******* ****, **** *****, FL ***64
Phone: 1-386-***-****
Email: *****.******@*****.***
WORK HISTORY
January 2017-Present Coastal Pain & Neurology Center Ormond Beach, FL
New Patient Coordinator/Insurance Specialist
Originally hired as a Scribe for their interventional pain management physician, neurologist and physician assistant.
In 2018, promoted to New Patient Coordinator.
Obtaining intake information from patients and scheduling appointments.
Communicating with referring physicians.
Communicating with attorney’s regarding clients who are patients.
Communicating with Worker’s Compensation adjusters/case managers.
In 2019, became chief insurance verifier.
Call various health insurance companies to obtain coverage and deductible information.
Call various auto insurance companies to verify PIP benefits and adjuster information.
Obtain prior authorization for various procedures from NIA/AIM/Utilization Mgmt.
Obtaining and entering authorization details for Medicaid.
Call patients and provide them with financial responsibility after insurance verification.
Platforms used: PrimeSuite, Innovations, and ProviderFlow
Experience with Availity and TriZetta.
Experience with UHC Provider Online and UHOne, GEICO Provider, TriCare Humana, Meritain, as well as many other insurance sites.
August 2007-December 2016 ImedX Atlanta, GA
Medical Transcriptionist/Quality Assurance Specialist
Originally hired as a remote MT and was promoted to QA within 3 months from hire date.
Reached production expectations within a week from hire date
Cover six accounts daily and others as needed
Review submitted reports by MTs and make corrections as necessary according to Account Specifics for each client
Provide knowledgeable feedback via email to MTs
Performing audits as needed
Platforms used: iChart, Dictaphone, ExText, ExEditor, eScription, WordClient, DocQScribe, and EPIC.
HIPAA Certified
Pioneered their first account onto an EPIC platform with TransNet.
Company merged with TransTech Medical Solutions in July, 2014, the company for whom I started working for in 2007.
January 2012- March 2012 ALL-TAM Transcription Palm Coast, FL
Medical Transcriptionist
Temporary position/part-time
Typing dictated radiology reports for Radiology Associates Imaging Centers
1998-August 2007 MedQuist, Inc. Fort Lauderdale, FL
Medical Transcriptionist
Typing dictated acute care hospital reports
Started employment in-office and then became one of their first at-home MTs
Experience with most medical specialties
Knowledge and experience with all worktypes including, but not limited to operations, procedures and trauma
98% or higher on quarterly QA/QC throughout employment
MT of the Month – March, 2004
MT/ME of the Month – February, 2007
1997-1998 Kurt Schierlinger, DPM Edgewater, FL
Medical Transcriptionist/Medical Assistant
Typing dictated SOAP notes and letters
Answering telephone and scheduling appointments
Patient assistance to examining rooms
Preparing room for castings
Developing x-rays
EDUCATION
1987-1990 Woonsocket Area Vocational Technical Facility Woonsocket, RI
Health Occupations Program
Medical terminology and abbreviations; anatomy
1989-1990 VA Satellite Program at VA Hospital, Providence, RI
Certified Respiratory Therapy Technician
Volunteered over 1800 hours
1987-1990 Woonsocket Senior High School Woonsocket, RI
Graduated with Honors
2015-Present Daytona State College Daytona Beach, FL
Medical Office Systems
Completed course credits include: Algebra, Psychology, English 101
Completed Microcomputer applications receiving an A in Office, Excel, Access and PowerPoint
Currently enrolled in Spanish I
President's List with 4.0 GPA and scholarship recipient
Dean’s List
CERTIFICATIONS
HIPAA certified
Privacy and Security certified
REFERENCES
Available upon request.