55 S Customer Service
Resume:
Valesha Keaton
Contact information
**********@*****.***
** * ******* **. **********,Maryland 21740
(About Me)
Customer service associate with over 5 years of experience with sales that include food and retail . I'm familiar with money handling and pointing people in the right direction of finding their desired product or troubleshooting an issue they're having. Carrying a very positive attitude with people, even when they're angry or in a rush making sure they are taken care of in the most professional way possible.
Education :
Central High school
Victoria, Virginia 23974
2016- 2019
Skills :
●Very comfortable with talking to customers
●Fast learner
●Fast and efficient with problem solving
Professional Experience
2017-2020
Food lion Front-line Cashier
Victoria, Virginia 23974
< Greet customers and stand at the end of the register to let customers know you're available to service them .
< Help find or point customers in the direction of an item they're looking for.
< Ring up and bag items, also ask if they have a store card they'd like to use or if they want to use the in- store card.
< Put items in cart, if customer is in need of help.
2021- Current position
Walgreens Customer Service Associate (CSA)
Hagerstown, Maryland 21740
< Greet customers entering and leaving the store.
< Helping customers find an item they're looking for or answering questions regarding products.
< Assisting customers with signing up for an store reward card, if they aren't already a member.
< Cleaning all areas that customers are, every 2 hours to ensure customers stay safe during this time.
< Ringing up and bagging items for customers to carry out of the store.
< Scan outdated items though-out our store to make sure expired items are sent back to vendor or thrown away.
< Put up new tags to display new sales in the store, so customers are updated with every price.
< Take down old tags, so that customers aren't confused about old sales.
< Scanning Fedex orders from customers to either be picked up or dropped off from our Fedex closet.
< Checking cooler temps and Fedex inventory at the end of each night.
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