Customer Care Barista

] Melvin B. Alabata

Contact No. +971*********

Email addrs:*************@*****.***

Email addrs: ***************@*****.***

Objectives:

To share my best knowledge and skills to one of the prestigious company, be flexible

To work on it that would result to opportunity of advance growth.

Professional Skills:

More than 11 years experience in Food and Beverage in U.A.E

Excellent ability to communicate clearly with customers under various circumstances.

Ability to work within team and supervise a team.

Ability to work under pressure

Excellent customer care skills.

Good time management and ability to priorities effectively.

Able to delegate effectively.

Computer literate.

Uncommon enthusiasm, motivation and excellent team relationship.

In knowledge of coffee wines, spirits, and cocktails and mocktails mixology.

Remarkable flexibility to work in all areas of food and beverage.

Maintain the cleanliness of the Bar.

Follow SOP of the company restaurants.

Training and Achievements: Education:

HCCP Basic Food Safety Level 2 College Undergraduate

PIC Level 3 Training B.S Computer Science 1998-2001

Fire and Safety Training

Employee of the Month

Bonomi Coffee Training TSSC

Heineken Beer Pouring Training

MMI Bar Academy Training

CP Coffee Academy Brewing Method Training

Work Experience:

Ill Café Di Roma Lavazza, Al Khayyat Investment (AKI)

Al Warqa 3, Dubai

Senior Barista/Cashier/Waiter - February, 2021 Present

Jumeirah Restaurant Group, Sarood Hospitality Emirates Leisure Retail

Segreto, Italian Fine Dining Restaurant, Souk Madinat Jumeirah Cabana Beach House Club, Palm Jumeirah

Bartender- January 6- April 6,2020 Bartender-January 2012-April 2013

Mohamed Hilal Group Binhendi Company

Araqy Café, Bawabat Al Sharq Mall, Abu Dhabi Ruby Tuesday, Burj Al Hammam and Japengo

Senior Barista- May 2019- December 2019 Dubai U.A.E

Headwaiter/Barista- December 2008-2011

MBM Investment Group International

Al Wasl, Dubai Abushal Shipping Fishing Company

Private Barista- June 2018- February 2019 Assitant Cook and Asst. Engine Maintenance

Jeddah, Saudi Arabia- 2001-2004

Chalhoub Group, Hospitality Partner

Vogue Café and Aubaine Restaurant, Dubai Mall

Senior Barista- December 2016- April 2018

Ginza Restaurant, Evolvence Group

Real Madrid Café and Serafina Italian Fine Restaurant, Souk Al Bahar

Bar Supervisor- December 2014- November 2016

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