Representative Service Customer
Resume:
Frank R. Camacho
*************@********.***
SUMMARY:
Degree with management, customer service, sales and training experience within various service oriented environments. Versatile bilingual professional possessing —strong organizational and communication skills ensuring optimal customer service and productivity. EXPERIENCE: Job Title Company
12/2017-03/2022 Gaming Player Self Employ
Dallas, Texas
A lucrative experience in my employment with Winstar World Casino encouraged me to pursue self-employment in this vast industry. Daily contact with person to person and many different personalities refined my skills in customer service. Honors and awards were obtained in the gaming industry.
07/2017-12/2017 Customer Service Alta
Dallas, Texas
Customer Service Representative for F E M A in a high call center. Primary job duties to process applications in Spanish for applicants in Puerto Rico and verify that all information was completed and meet the strict guide lines set by the United States Government in order for applicants to receive financial aid for hurricane disaster. 11/2015-03/2017 Customer Service Equity staffing Group, Dallas, Texas
Customer Service Agent in a high call centers performing contract assignments and temp to hire In the Dallas, Texas area. Experience in sales and customer service with a ratio of 90 to 150 calls daily Responded to customer inquiries regarding their accounts and updated accounts. Receive recognition for excellent customer service in Spanish and English 08/2015-11/2015 Customer Service Lash Group
Frisco, Texas
Reimbursement Coordinator perform outbound calls to insurance providers, physician and mail order Pharmacies. Member accounts were updated to comply with Government regulations and requirements Maintain at all times courteous and professional rapport with the medical staff. 04/2015-07/2015 Customer Service Waste Management
Lewisville, Texas
Customer service representative for Waste Management servicing accounts in the State of Texas Inbound calls were process in a high call center and advice new customers of their weekly service day Customers were educated how their waste must be set up in order for driver to expedite their pick up. Maintain at all times excellent customer service with a ratio of 80-150 calls a day. 05/2011-01/2014 Customer service Chickasaw Nation Casino Ada, Oklahoma
Players club representative service Winstar Casino and Chisholm Trail casino. Updated customer accounts and issue players cards for new and existing account holders. Greeted customers at the point of entry and inform customers on promotions and rewards. Perform announcements over the microphone for customers. Maintain at all times excellent customer service.
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