Instructional Aide
Resume:
Tonya Rounds
Odessa, NY
********@******.***
Authorized to work in the US for any employer
Work Experience
Instructional Aide
Odessa-montour Central School District/B.C. Cate Elementary - Montour Falls, NY September 2005 to Present
• Reinforced learning of materials or skills initially introduced by the teacher.
• Practiced positive reinforcement to students when following instruction.
• Assisted in maintaining a safe learning environment and kept accurate records.
• Supervised classroom and playground activities of 18 three to five-year old children.
• Acted as substitute teacher in times where teachers were absent.
• Provided front office support by standing in as receptionist.
• Support efforts before and after school for safe arrival and departure from campus including bus loading and unloading.
• Prepare meals and snacks for children.
• Help children practice good hygiene.
• Ensure that students retain information by repeating information constantly and practicing patience. Assistant Manager/Customer Service Manager
Van Cott Jewelers - Horseheads, NY
March 1991 to July 2000
• Provided personalized customer counseling on financial alternatives for purchases; acquired and reviewed information with which to appraise the financial soundness of individuals and to assess the risks involved in granting credit.
• Frequently problem solved sensitive issues with customers.
• Designed and implemented service department systems and procedures; trained new staff in computer systems and service procedures.
• Performed auditing procedures during the daily closeout process; processed accounts receivable; reconciled statements and receipts.
• Promoted to Assistant Store Manager, March 1996.
• Additional responsibilities as Assistant Store Manager included shift management, administrative duties and store security.
Student Employment Coordinator
Elmira College - Elmira, NY
March 1988 to May 1991
• Managed student work program including monitoring allocation of $100,000 program budget for student work, reconciling pay records against awards, new student financial aid contracts, etc., as a full-time student and athlete.
• Interviewed and placed over 500 students in work program assignments in over 40 departments of the College.
• Oversaw success of students, arranging replacements and reassignments as necessary.
• Coordinated Practice Teaching Scholarship Program.
• Assisted the Director and Assistant Director of Financial Aid with various projects. Education
Bachelor's in Business Administration/Marketing
Elmira College - Elmira, NY
January 1988 to May 1991
Skills
• Teacher Aide (10+ years)
• Customer Service (9 years)
Assessments
Verbal Communication — Highly Proficient
November 2019
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_assignment/nsctld0bor3qmcid Logic & Verbal Reasoning — Highly Proficient
November 2019
Understanding the meaning of text, and identifying the relationships among words or concepts. Full results: https://share.indeedassessments.com/share_assignment/k5ubsvlsiu6ctoy4 Customer Focus & Orientation — Expert
November 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/gww6zdklxe8a0mqr Scheduling — Highly Proficient
November 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_assignment/i8l9vpm-ks3inqul Problem Solving — Expert
November 2019
Measures a candidate's ability to analyze relevant information when solving problems Full results: https://share.indeedassessments.com/share_assignment/imegtryghihklv47 Written Communication — Highly Proficient
November 2019
Best practices for writing, including grammar, style, clarity, and brevity. Full results: https://share.indeedassessments.com/share_assignment/5kr1qmuxojf7j-a9 Memorization & Recall — Highly Proficient
November 2019
Committing product or merchandise information to memory and recalling it at a later time. Full results: https://share.indeedassessments.com/share_assignment/luqrapypgyonzb7x Teaching Skills: Elementary Classroom Management — Highly Proficient January 2020
Managing behavior in elementary school classrooms. Full results: https://share.indeedassessments.com/share_assignment/ikdrqmuw4zoryaqt Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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