GISELE SABOURIN

Calgary, AB

adqleb@r.postjobfree.com

403-***-****

PROFILE: Dedicated and focused Office and Administrative Assistant who excels at customer satisfaction and prioritizing and completing multiple tasks simultaneously and following through to achieve project goals

SKILLS

• Adapt to various databases

• Outstanding interpersonal, customer service, organizational skills, thrive within a detail- oriented, deadline-driven environment and adapt to a team environment or independently

• Intermediate user of Microsoft suite (Word, Excel, Outlook)

• Exceptional Data Entry skills (9000 to 10,000 keystrokes) WORK EXPERIENCE

Retail Sales and Merchandising and Administration

Central Discount House Corp June 2021 to Present

• Receive inventory, verify orders, and place products in store

• Responsible for sales and customer service, replenishing cash float and office supplies

• Set up benefit plans for employees, order business license and set up utilities for all store locations

• Confirm all eft payments for online orders and answer all emails regarding shipping or merchandise queries

• Prepare biweekly payroll for processing and utilize QuickBooks to categorize entries Police Information Check Representative (contract) Calgary City Police March 2021 to May 2021

• Help customers and facilitate the application process for Police Information Checks (PIC) and other related services.

• Responsible for cash handling including financial balancing, reconciliation, and reporting on a daily and monthly basis.

• Collect fingerprints for Vulnerable Sector Searches (VSS) using Live scan technology and/or hardcopy inked fingerprinting techniques; ensure proper processes are followed, including verification of applicant information.

• Provide general administrative support for the Police Information Check Unit (PICU), as required.

Receptionist (Contract 2.5 weeks)

West Power Equipment Ltd. November 2020 to December 2020

• Answered phone calls and directed calls to appropriate staff

• Processed invoice payments by credit card and stamped and redirected incoming and outgoing mail including courier and book boardrooms for meeting Executive Assistant/Receptionist to President

Topco Oilsite Products Ltd. December 2016 to March 2020

• Create and maintain Purchase orders in Asset tracking system

• Update company job books for audit purposes for ISO Quality Systems

• Receive and direct calls accordingly and create expense reports

• Responsible for monitoring and scheduling meetings, vacations, conference calls

• Arrange travel plans and schedule lunch meetings

• Responsible for data entry, filing and mail and courier support Assistant to Corporate Records Clerk, City Clerk’s Office (Contract) City of Calgary Aug 2016-Nov 2016

• Complete disposition form by creating disposition entries in IRIMS and attach boxes & folders to them

• Review form against disposition check list and review forms to ensure appropriate classifications, status, and retention

• Communicate with BURCS regarding errors and return forms if necessary

• Update IRIMS and forward forms to Corporate Records Coordinator & Lawyer for approval

• Forward forms to portfolio archivist for archival review and Update disposition entries with Destruction Certificate number when disposition process has been completed and file disposition forms

Receptionist/Administrator (Contract)

Office Team May 2016-Aug2016

• Answer phones, respond to emails and greet client

• Code invoices for processing and prepare expense and Master Card reports for processing

• Order office supplies, arrange catering, book luncheons for staff

• Contact clients regarding invoice discrepancies

• Responsible for all filing

Data Entry Typist (Limited Term)

City of Calgary-Water Services/Operational Support Aug2013-Aug2015 Cross Connection & Customer Care

• Process and update work orders, service requests and customer information in WAM database received in 3-1-1

• Prioritization and notification of emergency calls

• Payroll data input processing for timesheets

• Responsible for a high volume of data entry, filing, mail and courier support

• Prioritize the problem and determine which crew to email the emergency to

• Enter critical and statistical data in excel

• Responsible for creating letters and reports utilizing Microsoft Word incorporating macros, form letters, and other correspondence. Liaise with administrators and supervisor and initiate revisions if required

• Maintain on-line data entry for retrieval and record modifications and organize a filing system REFERENCES UPON REQUEST

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