GISELE SABOURIN
Calgary, AB
*********@*******.**
PROFILE: Dedicated and focused Office and Administrative Assistant who excels at customer satisfaction and prioritizing and completing multiple tasks simultaneously and following through to achieve project goals
SKILLS
• Adapt to various databases
• Outstanding interpersonal, customer service, organizational skills, thrive within a detail- oriented, deadline-driven environment and adapt to a team environment or independently
• Intermediate user of Microsoft suite (Word, Excel, Outlook)
• Exceptional Data Entry skills (9000 to 10,000 keystrokes) WORK EXPERIENCE
Retail Sales and Merchandising and Administration
Central Discount House Corp June 2021 to Present
• Receive inventory, verify orders, and place products in store
• Responsible for sales and customer service, replenishing cash float and office supplies
• Set up benefit plans for employees, order business license and set up utilities for all store locations
• Confirm all eft payments for online orders and answer all emails regarding shipping or merchandise queries
• Prepare biweekly payroll for processing and utilize QuickBooks to categorize entries Police Information Check Representative (contract) Calgary City Police March 2021 to May 2021
• Help customers and facilitate the application process for Police Information Checks (PIC) and other related services.
• Responsible for cash handling including financial balancing, reconciliation, and reporting on a daily and monthly basis.
• Collect fingerprints for Vulnerable Sector Searches (VSS) using Live scan technology and/or hardcopy inked fingerprinting techniques; ensure proper processes are followed, including verification of applicant information.
• Provide general administrative support for the Police Information Check Unit (PICU), as required.
Receptionist (Contract 2.5 weeks)
West Power Equipment Ltd. November 2020 to December 2020
• Answered phone calls and directed calls to appropriate staff
• Processed invoice payments by credit card and stamped and redirected incoming and outgoing mail including courier and book boardrooms for meeting Executive Assistant/Receptionist to President
Topco Oilsite Products Ltd. December 2016 to March 2020
• Create and maintain Purchase orders in Asset tracking system
• Update company job books for audit purposes for ISO Quality Systems
• Receive and direct calls accordingly and create expense reports
• Responsible for monitoring and scheduling meetings, vacations, conference calls
• Arrange travel plans and schedule lunch meetings
• Responsible for data entry, filing and mail and courier support Assistant to Corporate Records Clerk, City Clerk’s Office (Contract) City of Calgary Aug 2016-Nov 2016
• Complete disposition form by creating disposition entries in IRIMS and attach boxes & folders to them
• Review form against disposition check list and review forms to ensure appropriate classifications, status, and retention
• Communicate with BURCS regarding errors and return forms if necessary
• Update IRIMS and forward forms to Corporate Records Coordinator & Lawyer for approval
• Forward forms to portfolio archivist for archival review and Update disposition entries with Destruction Certificate number when disposition process has been completed and file disposition forms
Receptionist/Administrator (Contract)
Office Team May 2016-Aug2016
• Answer phones, respond to emails and greet client
• Code invoices for processing and prepare expense and Master Card reports for processing
• Order office supplies, arrange catering, book luncheons for staff
• Contact clients regarding invoice discrepancies
• Responsible for all filing
Data Entry Typist (Limited Term)
City of Calgary-Water Services/Operational Support Aug2013-Aug2015 Cross Connection & Customer Care
• Process and update work orders, service requests and customer information in WAM database received in 3-1-1
• Prioritization and notification of emergency calls
• Payroll data input processing for timesheets
• Responsible for a high volume of data entry, filing, mail and courier support
• Prioritize the problem and determine which crew to email the emergency to
• Enter critical and statistical data in excel
• Responsible for creating letters and reports utilizing Microsoft Word incorporating macros, form letters, and other correspondence. Liaise with administrators and supervisor and initiate revisions if required
• Maintain on-line data entry for retrieval and record modifications and organize a filing system REFERENCES UPON REQUEST