Industrial Training Front Desk

RESUME

DB.GUNAKANTH. E Mail Id:*****************@*****.***

H.No:15-20. Mobile No: 807-***-****.

KOTHAKOTA (VILLAGE).

KOTHAKOTA (MANDAL).

WANAPARTHY (DISTRICT).

Career Objective:

Aiming to associate with a progressive organization that gives me scope to update my knowledge and skills that dynamically work towards growth of an organization. Academic Qualifications:

Qualification

Specialization

College/School

Year

% Of

Marks

MBA HR BASAVESHWARA INSTITUTE OF

INFORMATION TECHNOLOGY

2019-2021 75%

DEGREE

BHMCT

LEO ACADEMY OF

HOSPITALITY & TOURISM

MANAGEMENT SHAMEERPET.

2016-19 78%

INTER CEC

CV.RAMAN JUNIOR

COLLEGE,

WANAPARTHY.

2014-16

77%

S.S.C

AP Regular

SRI VENKATA PADMA

ROYAL HIGH SCHOOL,

KOTHAKOTA.

2013-14

72 %

Industrial Exposure

I Done My 4 Months (1st December 2017 To 31 March 2018) Industrial Training in Leonia Holistic Destination in Shameerpet.

In Four Major Departments.

(Front Office, F&B Service, Housekeeping & Food Production.) Professional Experience

Working as a Front Office Associate In Spree Hotels (Wipro Guest House) In Hyderabad From 13th May 2019.

• Accommodate guests by making them feel welcome, Informed and cared for during the entire length of their stay.

• Assigning rooms to guests and issues rooms

• Expedited the check-in/Check out process with shift computer.

• Ensure guest satisfaction by accommodating requests and resolving complaints.

• Transmitting and receiving messages, keeping records of occupied rooms and guests accounts.

• Keeping t he front desk, back office and lobby clean and neat.

• Responsible for inventorying all keys maintained at the front desk.

• Answering inquires regarding reservation.

• Provide information about service available in the Guest house and respond to guest complaints.

• Advising housekeeping staff when rooms have been vacated and are ready for cleaning.

• Working closely with the housekeeping department in keeping room status reports upto date and also coordinate requests for maintenance and repair work orders.

• Transmitting and receiving telephone messages and sets up guests wake up calls. Strengths:

Hard working and Team co-ordination.

Quick learner.

Time Management.

Languages:

Telugu, English, Hindi.

Personal Profile:

Name : DB.Gunkanth.

Father’s name : D.Bapuji

SEX : Male

Marital Status : Unmarried

Nationality : Indian

Date of Birth : 14/09/1998

Declaration:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date : -

Place: - (DB.GUNAKANTH)

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