Customer Service Longview
Resume:
Meshia Montgomery
Longview, TX, *5605
**********@*****.***
CAREER OBJECTIVE
Focused professional with 5.5+ years of experience and a proven knowledge of customer communications and customer needs assessment. Aiming to leverage my skills to successfully fill the Insurance verification role at your company.
EXPERIENCE
INTERNATIONAL NAME PLATE SUPPLY, Longview, TX
Lead Inspector, Aug 2015 - Present
Worked well with fellow Associates, Supervisors and Managers.
Unloaded deliveries of incoming product and stages.
Prepared reports, such as open orders, inventory balance and shortages.
Handled complex and escalated customer service issues.
Obtained annual, monthly and daily goals for various productivity and quality levels.
Making sure all our customers invoice was corrected if something was incorrect..Phone the customer an make sure its all correct on your paper work as well as there..Bill them an make sure the invoice was in order as which the date it has to be paid..Check the order for the day an make sure they out on time an everything is correct
GOOD SHEPHERD MEDICAL CENTER, Longview
Admissions Representative, Sep 2001 - Feb 2009
Maintained resident confidence by monitoring confidential information processing.
Tracked, processed and safeguarded all Graduate tuition deposits and payments.
Communicated information about property, products and events.
Communicated with customers to service insurance needs.
Wrote reports, business correspondence and procedure manuals.
Called customer with questions regarding orders, when appropriate.
Maintained regular and informative communications with Regional Sales Manager.
Updated missing information when patient registers and verified accuracy of patient billing information.
Kept all admissions, forms and computer information up to date.
Tracked customer interactions with customer service tickets.
Identified and corrected billing errors on patient accounts.
EDUCATION
Longview High School
Longview, TX
High School Diploma (May 2000)
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