RESUME
SANJAY KUMAR
Objective
To Built and nurture a successful career in an organization which allows me to use my education along with my functional and technical skills to prove useful for organization needs.
Work History
Work
Experience
Total Experience 9 years,3 month
• Total 9 years Experience of Customer Service.
• Currently working in Luminous Power Technologies Pvt. Ltd (Consumer electronic & Home Appliances ).
Experience Details
Global Power
Technologies
Pvt. Ltd.
Oct’2017 to till
date
Designation:-
ASI
Location:-
Chandigarh
Area
(Punjab/Chd)
Kamani Oil
Industries,
Genus
Innovation and
Borges India
Pvt. Ltd
July 2014-
• Global Power Technologies Pvt. Ltd. (Chandigarh). Brand Handle: Luminous, Tez, Hyundai,Amaze
Responsibilities :
• Handling Service Setup of Inverter, Battery, Stabilizer, fans, wire in All Punjab,Chd Region
• To conduct PSV (Physical Stock Verification) at ASP end, thus resulting into 100% stock.
• Service Centre Audit in Every Month for Verify DSR,Battery Claim Document, Movement Report of Service Consumption(SAP VS CRM),productivity, Review of Service Orders in Errors To Timely Booking of Consumption, Review of Goods in Transit, Review of Battery handling Report
• Preparing MIS reports and PPT for Service Review on Monthly Basis.
• Stock Availability with SF and Reco done on monthly Basis..
• Preparing MIS reports and PPT for Service Review on Monthly Basis.
• Handled CRM,IAM,Distributor Portal and Backend Operation for Tricity.
• Maintaining SAP dispatch details on daily basis.
• Spare Part & Inventory Management on Daily Basis.
• Preparing MIS reports and PPT for Service Review on Monthly Basis.
• Inventory Control on monthly basis
• Billing process
• Maintain DSR on daily basis
• Maintain File Records
• Handling Dispatch process as per schedule
April 2017
Designation:-
CFA In charge
Godrej
Consumer Ltd,
Zirakpur
May 2013-
June 2014
Designation:-
Computer
Operator
• Prepare MIS report
• Computer Operator and maintain billing process
• Preparing DSR reports on daily basis
• Weekly Self Audit of stock in warehouse
Software Skills
• Knowledge of SAP,FOCUS,ERP,TALLY,CRM & ORACLE
Academic
Qualification
2011 - Diploma - ‘O’ Level (Computer Course)
2016 - BBA - Punjab Technical University
2010 - 10+2 - Himachal Board Dharamshala
2008 - Matric - Himachal Board Dharamshala
Computer Skills
Having Knowledge of Ms-Excel, Word and Power Point Strength Keys
• Smart Working
• Fast Learner
• Creative
• Positive
Personal Details
Name
Sanjay Kumar
Father’s Name
Sh. Dalip Chand
Date of Birth
07-10-1988
Marital Status
Married
Address
V.P.O Barana Teh Nagrota Bagwan District Kangra(HP) Mob. : 987-***-****/946-***-****
E-mail Address
************@*****.***
Place: Chandigarh (Signature)