Administrative Assistant Receptionist
Resume:
Ms Adelheid Taleni Shikulo
P.O. Box ****, Okahandja, Namibia
Contact Numbers: 081******* or 085*******
E-mail address: ***************@*****.***
Summary Profile
Over 8 years of work experience in Administration
Extensive experience in working in multi-cultural environments, and ability to manage conflict and diversity
Good computer skills
Good interpersonal and communication skills
Ability to work with people from diverse backgrounds and cultures
Ability to manage multiple tasks in a pressured environment
Ability to work independently and in a team
EDUCATION
Certificate of Public Management NQF level 5 (2019) Namibia university of Science & Technology, Windhoek Grade 12 NSSCO Certificate (2009)
Concordia College
PROFESSIONAL EXPERIENCE
CURRENT EMPLOYEMENT : St Paul’s College (Permanent) January 2020 to date
POSITION : Receptionist and Administration
RESPONSIBILITIES
Interact on day to day with our parents and suppliers Follow up with parents to ensure that meetings are booked on time Provide administrative support to the head of department of the college Assist in the effective operation of the College’s Office Manage the switchboard’s incoming and out-going calls Mails student report cards, school brochures, and other necessary forms. Types up and contributes to the school bulletin or newsletter. Assists in designing and drawing up promotional and informational materials for parents. Maintains records of student absences.
Sorts and distributes mail delivered to the school office. Maintains student records and files.
Uses a computer database or filing system to update records as necessary. Manages and updates the school calendar.
Recording and updating data bases
Projects such as gathering information by phone, letter, email or in person EMPLOYMENT : Osino Resources Explorations (contract) March 2019 to October 2019
POSITION : Admin Assistant
RESPONSIBILITIES
Arrange flight travel logistics for management and staff members Provides general administrative such as drafting routine correspondence and telephone calls at the switchboard
Responsible for the filing system
Arranges conferences, meetings, hotel bookings and transportation to and from the airport for the management and staff members
Receive suppliers
Responds to routine requests for information independently and with discretion Direct queries to suitable persons
Organise programme and staff meetings and takes minutes as necessary Processing invoices on Pastel
EMPLOYMENT : Namibia Students Financial Assistance Fund (NSFAF) From: March 2016 to January 2018 (contract)
POSITION : Receptionist /Office Administrator
RESPONSIBILITIES
Provided general secretarial and operational support to the NSFAF Office Served as a Travel Officer: Arrange flight reservations for management Arranged accommodation reservations for staff members as required Created and maintained the filing system within the organization Welcoming visitors and directing them to the relevant office/personnel Carrying out clerical duties such as answering phone calls, responding to emails and preparing documents including office correspondences
Maintaining general office files and other files related to the company’s operations Purchasing office supplies, equipment and furniture Overseeing the maintenance of office facilities and performing relevant duties when needed
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EMPLOYER : Wilderness Safaris
From: August 2010 – October 2014 (Permanent)
POSITION : Receptionist/Assistant Transfer Coordinator/Tour Consultant RESPONSIBILITIES
Maintained filing system within the Company
Screened all incoming telephone calls
Received visitors
Received and registered incoming correspondences
Arranged accommodation reservations for management and staff members Arranged staff meetings and takes minutes
Determining clients’ needs and suggesting suitable travel packages Organizing travels from beginning to end, including tickets, accommodation, boat cruises, tour activities and transportation
Supplying travellers with pertinent information and useful travel/holiday material COMPUTER SKILLS
Microsoft Word
Microsoft Excel (Spread sheet)
Internet & e-mails
Power Point
TRAINING/WORKSHOPS/CONFERENCES ATTENDED
Jobs Unlimited August 2010 Telephone and Reception Etiquette, Windhoek, Namibia DEVELOPED SKILLS
Ability to set priorities and meet deadlines
Cope in new environments
Good communication & interpersonal skills
Cope well under severe pressure
REFERENCES
1. Mr. Iain Guthrie
Principal
St Paul’s College
061-227783
2. Ms Maria Kambazembi
Office Manager
Osino Resources Explorations
061-246533
3. Mr. Phillip Namwandi
Admin Manager
Namibia Students Financial Assistance Fund
4. Mrs Ivondia Mieze
Human Resources Officer
Wilderness Safaris
061-274500-274544
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