Data Entry Document Control
Resume:
KRIPA THOMAS
OFFICE ADMINISTRATOR
**************@*****.***
http://linkedin.com/in/kripa-thms-516a04184
SUMMARY
Efficient, organised and highly accurate business professional with a unique ability to successfully manage administration, secretarial work. Proven competencies as an office administrator, customer support, document control for the past 7 years in UAE. Well interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds.
EXPERIENCE
Gulf news (Al Nisr Publishing LLC, Dubai)
Office Administrator 2012-2020
•Maintained records in SAP system for Sales transactions, volume of sales in each product category.
•Updated daily returns copies for each units and processed customer subscription through different mode of payment.
Copy, scan, and store documents, file digital and physical records.
Check for accuracy and edit files, review and update technical documents.
Retrieve files as requested by employees and clients.
Maintained newsboys records and the areas they handle.
Manage the flow of documentation within the organisation.
•Sales calls to existing and potential customers.
•Processed customer subscription through different mode of payment.
•Generate invoices.
•Solved customer complaints and handle queries: acts as a contact point between external customer and area managers to resolve urgent distribution issues related to any purchase, payments and delivery.
EDUCATION
BE computer science – University of Kerala (2010)
PROFESSIONAL SKILLS
Microsoft Excel, Word, Power point
Proficient typing and editing skills, Data Entry (55 wpm)
Data organisation
Attention to detail
Knowledge in Electronic Document Management System
Basic accounting
Outlook- merge, filters, folders
Inbound/Outbound calls
PERSONAL SKILLS
Communication
Time Management
Prioritise task
High Customer Service Standard
Flexible
Fast Learner.
DRIVING LICENSE – UAE DRIVING LICENSE
REFERENCE
Available Upon Request
Contact this candidate