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Administrative Assistant Customer Service

Location:
Parkersburg, WV
Posted:
March 27, 2022

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Resume:

Amber Gregory

**** *** ***

Parkersburg, WV

304-***-****

Work Experience

Screen Production

Quanex Building Products - Parkersburg, WV

October 2019 to February 2022

• cut and assemble window screen frames to changing specifications, using a computer-driven measuring device.

• Read build instructions from computer monitor ensuring proper length, type and color of materials.

• Eventual cross training to ensure proficiency in neighboring positions.

• Visually inspect for defects or errors throughout process.

• Verify size, color, customer, configuration (hardware), according to labeling system.

• Insure standard work adherence.

• Apply labels to frame upon completion.

• Follows all standard operating procedures and notifies the supervisor of potential procedural improvements.

• Meet or exceed the production standards for the position.

• Perform related work as required.

• Help out in other areas with production, inspection, repair or other duties as assigned.

• Cooperates with and supports co-workers and gets involved as a team player.

• Follow all safety procedures, rules and guidelines; and notify supervisor/team lead of any existing or potential safety issues

Window Production

Wincore Windows & Doors - Parkersburg, WV

April 2015 to October 2019

• Run corner cleaner after welding window sash, ensure weld is centered

• Fabrication

• Cut window sills and accessories using manual saw

• Run pivot bar/tilt latch router, insert tilt latches and fen seal

• Install locks and pivot bars using air drill

• Add rubber and fen seal for draft protection on sash

• Tape sash to protect from leakage and ensure proper glass placement in sash Telephone Collector/Accounts Receivable Advisor

Ace Adjustment Service - Parkersburg, WV

October 2014 to April 2015

• Follow all federal, state and local laws and regulations

• Post payment arrangements and accurate method of payment data

• Collect past due accounts by contacting debtors via auto dialer, mail and telephone

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.

• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.

• Post customers’ payments and ensure timely credit transfer.

• Review collection queue to perform collection activities accordingly.

• Adhere to company policies and procedures.

• Close a specific number of collection accounts each month to meet assigned target.

• Contact debtors and implement repayment schedules and terms.

• Maintain security and confidentiality of company and customer information.

• Follow legal requirements during debt collections to avoid legal issues. Administrative Assistant

Trinity Homes LLC

June 2014 to October 2014

• Schedule and organize activities for employees.

• Establish, develop, maintain and update filing system. Retrieve information from files when needed.

• Answer phones and take messages or fields/answers all routine and non-routine questions.

• Place orders with other departments and outside agencies. Handle confidential and non-routine information.

• Type and design general correspondences, memos, etc.

• Assure maintenance of finances, including payment of invoices, copying check requests and sending to accounts payable, documenting corporate credit card expenses to corporate finance.

• Scheduled appointments

• Managed incoming and outgoing mail

• Processed purchase orders

• Provided friendly customer service

Education

High school diploma

Federal Hocking High School - Stewart, OH

2001

Skills

• Clerical

• Word

• Organizational Skills

• Manufacturing

• Assembly

• Quality Assurance

• Basic math

• Fabrication

• Quality Inspection

• Quality Control



Contact this candidate