Access Specialist Patient
Resume:
Lynne Scribner
Ballston Spa, NY
518-***-**** Mobile
********.********@*****.***
As A Patient Access Specialist (PAS), I believe we are an integral part of the Medical office. We
are often the first person a patient may interact with over the phone or upon arriving at the
office. Therefore, the PAS is important to shaping the patients first impression of the medical
practice, which could shape the patient/provider relationship in the long-term. Even during the
most busy, hectic times, the PAS MUST maintain composure, and a friendly and positive
attitude.
Goals and Experience
To work as a Patient Access Specialist (PAS) Medical Assistant in a professional Medical office
greeting patients, answering telephones, fielding and triaging calls to proper departments,
scheduling appointments, patient registration and demographics, verifying health insurance
benefits and collecting copays, ordering additional testing and referrals as needed and all
general office duties. I have experience and knowledge of Medent, Medicon, Practice Manager
and EyeMed. Ability to multitask, excellent communication skills, outgoing and positive
personality with outstanding work ethics. I am punctual and reliable. I enjoy working with
people. Have a friendly personality with a positive attitude, and am a team player.
Salary and Expectations:
● $39,500 (No Health, Vision or Dental Required)
● Paid Vacation, Personal and Sick Leave
● 401k with company match (Optional/if available)
Medical Experience
Dr. Emily Etzkorn, MD
Internal Medicine and Pediatrics- 5010 State Hwy 30 Suite G-02, Amsterdam,NY 12010
September 2021 - present
Medical Assistant (FT)
Summary of Position: Answering phones - fielding calls, triage patient calls to PCP based on urgency, transferring to appropriate
department personnel, taking messages. Scheduling appointments - changing, cancelling and
confirming. Data entry - Obtain, verify and accurately record/update all patient information
through the registration process to ensure proper records. Provide support for scheduling
referrals and ordering of miscellaneous exams when necessary. Assume responsibility for
maintaining confidential patient information and be responsible with patient reception,
direction and correspondence. Collecting copays at time of service. Consolidating and collecting
cash, checks, credit cards at end of day, ensuring balances matched intake receipts for daily
deposit, weekly reports and month end reports
Kennedy Ophthalmology Associates - Schenectady, NY March 2021 - May 2021-
PAS/Medical Assistant (Temp Position)
Summary of Position: Maintain a professional atmosphere and appearance of doctors office
and pretest rooms * Understand ocular terminology and diseases and know the ocular
abbreviations. * Explain to the patient the types of preliminary examinations. * Complete
necessary paperwork and perform testing on patients prior to doctor examination. * Promote
visual field testing and retinal screenings to eligible patients. * Perform exam pre-screening. *
Review prescriptions and/or patient information carefully and identify special needs. Consult
with the Doctor’s when necessary. * Ensure equipment, both Doctors and pre-test, is properly
maintained. * Strong customer service skills. * Ability to learn optical knowledge. * Able to give
instruction in a clear and concise manner to customers. * Effective interpersonal skills. *
Excellent organizational skills. * Detailed oriented. * Multitasking and time-management skills.
The Saratoga Hospital - Saratoga Springs, NY June 2016 to March 2020 - Patient Access
Specialist
Administration Wilton Medical Arts Urgent Care (Per Diem-FT-PAR/PAS June 2016-January 2018)
Administration Saratoga Medical Group - Eye Care (FT-PAS January 2018 to March 2020)
Summary of Position: Answering phones - fielding calls, transferring to appropriate
department personnel, taking messages. Scheduling appointments - changing, cancelling and
confirming. Data entry - Obtain, verify and accurately record/update all patient information
through the registration process to ensure proper records. Provide support for scheduling
referrals and ordering of miscellaneous exams when necessary. Assume responsibility for
maintaining confidential patient information and be responsible with patient reception,
direction and correspondence. Collecting copays at time of service. Consolidating and collecting
cash, checks, credit cards at end of day, ensuring balances matched intake receipts for daily
deposit
Education: Seneca College- Newnham Campus
Women into Trades and Technology
Toronto, Ontario, Canada
Humber College- Lakeshore Campus
Hospitality and Tourism Management
Toronto, Ontario, Canada
Northern Secondary High School
Graduate- General Studies
Toronto, Ontario, Canada
Course Certificates: CPR and BLS Certified
National CPR Foundation
Medical Terminology
HealthStream
On-line course
NCI Training
Saratoga Hospital
Saratoga Springs, N.Y. 12866
HealthStream
Various Education, Mandated
and Compliance Courses
(Course Curriculum Available)
Interests and Hobbies: Travel and Adventure, Photography, Clay Arts
Writing, Literature, Languages,
Kayaking, Skiing, Camping.
Languages: Fluent in Lithuanian.
Skilled with Operation of
VideoTranslators
References
Dr. Thomas J. Francomano, MD (ret) and Mrs. Eva Francomano
The Eye Care Group - Saratoga Medical Group
(Reference Letter Available upon Request)
Dr. Mark A. Verra, MD and Mrs. Ester Verra
The Eye Care Group - Saratoga Medical Group
(Reference Letter Available upon Request)
Dr. Enrique Yepes-Hoyos, OD
The Eye Care Group - Saratoga Medical Group
Personal References
Lisa Gaudette
Patient Access Specialist
Emily Crawford
Start Up/Artist
Whitney Casey
Entrepreneur
Contact this candidate