Medical Manager Administrative Assistant

TARA E. SIEGELMAN

**** ***** ******** ** *** *** Delray Beach, FL 33445 718-***-**** ***********@*****.*** PROFESSIONAL PROFILE

An astute, focused administrative professional experienced in all aspects of office management support including contract, report, document, correspondence and email preparation, collateral material and data compilation and updating, database maintenance, billing, scheduling, staffing, payroll preparation, purchasing, records/inventory management, staff/vendor/client relations, customer and user service, all requiring extensive use of organizational, technical, and people skills.

• Highly productive and methodical with efficient time management and prioritizing; prudent decision-making in problem identification/resolution, and troubleshooting to prevent reoccurrence; thrive in fast-paced, time-critical settings.

• Succinct verbal and written communicator. Compile, summarize and disseminate data in a concise, timely manner.

• Effective and tactful interpersonal skills; sensitive to diversity and treat confidential information with discretion.

• Proactive, collaborative team player who works equally well independently with minimal supervision.

• Demonstrated leadership with ability to motivate, train and supervise personnel in exceeding objectives.

• Provide timely response to customers’ needs, complaints and expectations ensuring their satisfaction and retention.

• Complete familiarity with Department of Education SESIS (Special Education Student System) program.

• Knowledgeable in Medical Terminology, CPT-4/ICD-9 Procedure & Diagnostic Coding, Medical Insurance Billing.

• Proficiency in MS Word, Winpower and Medical Manager. EXPERIENCE

NPORT (Nursing Physical Occupation Rehabilitate Therapy) Health Care Staffing Firm New York, NY Administrative Assistant 8/2013 – 3/2020

• Executed and oversaw various phases of office administration including record-keeping, maintaining client records, scheduling correspondence, and ensuring client satisfaction through professional customer service delivery.

• Engaged in daily bidding process for school staffing in order to increase revenue.

• Assigned and rejected caseloads daily which was directly related to billing to maintain revenue stream throughout the year.

• Gathered SESIS information including calendars, notes and goals for occupational, physical and speech therapists.

• Provided clerical and reception coverage, routing and/or transferring calls to proper clinician or administrative professional.

Department of Education, Office of Custodial Engineers New York, NY Administrative Assistant to Custodial Engineers - IS 240, PS 71, IS 195, PS 4, City as School 8/1996 – 10/2012

• Typed contracts and prepared monthly financial reports, performed data entry and word-processing,

• Processed payroll for staffs of 20.

• Developed streamlined and more efficient filing and organizational procedures and practices.

• Compiled and maintained vendor data base.

• Logged in purchased orders and monitored inventory; batched and matched P.O.’s and invoices, checking for accuracy.

• Prepared school permits for after-school activities. EDUCATION & CREDENTIALS

Kingsborough Community College Brooklyn, NY

Veterinary Assistant Certificate 8/2013

Various psychology courses 9/2011 – 8/2012

National Healthcare Association, Medical Billing & Coding Certificate 8/2010 Major: Liberal Arts in pursuit of A.A. degree 8/1988 – 5/1990

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